HR Representative: Onboarding & Service Excellence

Sentara Health; North Carolina; On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k)/403(b) with employer match

Paid Time Off

Job summary

Sentara Health is seeking a Human Resources Representative in Norfolk, VA to act as a front-line contact for colleagues, providing real-time, accurate responses to inquiries about HR policies and processes. The role includes processing employee transactions, assisting with onboarding and offboarding, and supporting HR cycles and compliance.

Requirements include at least 1 year of administrative or customer service experience; HR experience is preferred.

Qualifications

• 1 year of administrative or customer services experience is required.
• Human Resources experience is preferred.

Responsibilities

• Respond to inquiries regarding general HR-related issues, policies, procedures, and processes.
• Process employee-related transactions based on research and process guidelines.
• Assist with onboarding and offboarding, support HR cycles and compliance.
• Collaborate with HR to ensure accurate processing of employee transactions.
• Escalate complex issues when needed and maintain HR records.

Skills

Customer service

Communication

Confidentiality

Education

High School Diploma or equivalent

Tools

Workday

Job description

Sentara Health is seeking a Human Resources Representative in Norfolk, VA to act as a front-line contact for colleagues, providing real-time, accurate responses to inquiries about HR policies and processes. The role includes processing employee transactions, assisting with onboarding and offboarding, and supporting HR cycles and compliance.

Requirements include at least 1 year of administrative or customer service experience; HR experience is preferred.