HR Receptionist - 40 hours, Days

C999 UMass Memorial Health Care, Inc.; Worcester (MA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health in Worcester, MA, is seeking an on-site administrative support associate for the HR Talent Acquisition team. You will greet visitors, route inquiries, handle basic clerical duties and support department operations with a focus on service quality.

The role requires 1–2 years of clerical experience, strong communication, and familiarity with multi-line phones. This position is full-time, on-site at our main HR offices, with potential for a signing bonus eligibility discussed

Qualifications

• High School graduate or equivalent.
• 1-2 years of related office/clerical/administrative support experience.
• Familiarity with office procedures.
• Strong customer service and communication skills.
• Basic computer skills.
• Familiarity with multi-line phone systems.
• Bilingual English/Spanish preferred.
• Prior HR setting experience preferred.

Responsibilities

• Greets and offers assistance to visitors, employees, vendors and students in a friendly, courteous and positive manner.
• Provides directions, maps, and/or assistance to areas on site; may escort visitors.
• Collaborates with other departments to ensure employee safety and satisfaction.
• Distributes mail, faxes and other communications as needed.
• Directs calls or visitors to appropriate persons and maintains department calendars.
• May manage supply orders and assist with projects and administrative tasks.

Skills

Customer service

Communication

Office procedures

Multi-line phone systems

Basic computer skills

Bilingual English/Spanish

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Exemption Status: Non-Exempt Hiring Range: $16.24 - $29.23 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations.

Schedule Details: Monday through Friday, Weekends - No Weekends Required Scheduled Hours: 8a-430p Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 99940 - 6165 HR Talent Acquistion This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Serves as the initial contact for the department greeting visitors, employees, vendors and students while also responding to multiple phone extensions and providing basic secretarial duties in accordance with specific instructions and established work procedures. Works collaboratively with other departments to ensure employee satisfaction through efficient and timely resolutions. Position requires 5 days on-site at main HR offices at 67 Millbrook Street, Worcester, MA.

I. Major Responsibilities:

• Greets and offers assistance to visitors, employees, vendors and students in a friendly, courteous and positive manner.
• Provides directions, maps, and/or assistance to areas on site. May escort visitors to their destination.
• Works collaboratively with other departments to ensure employee safety and satisfaction.
• Distributes mail, faxes and other internal/external communication as needed throughout the day.
• Directs phone calls or visitors to appropriate persons. Provides basic information as necessary to callers or visitors. Maintains department calendars as necessary.
• May utilize personal computers or remote data terminals to post, check or obtain basic information.
• May manage supply orders for the department.
• Assists with projects and other administrative tasks as needed.

II. Position Qualifications:

• License/Certification/Education: Required: 1. High School graduate or equivalent.
• Experience/Skills: Required: 1. 1-2 years of related office/clerical/administrative support experience.
• Experience/Skills: Required: 2. Must have familiarity with office procedures.
• Experience/Skills: Required: 3. Strong customer service and communication skills.
• Experience/Skills: Required: 4. Basic computer skills.
• Experience/Skills: Required: 5. Familiarity with multi-line phone systems.
• Preferred: 1. Bilingual English/Spanish.
• Preferred: Prior experience in an HR setting.
• Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day.

Who is a caregiver?

It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.