HR Assistant / Receptionist

Cardinal McCloskey Community Services; Town of Mount Pleasant (NY); On-site; USD 40,000 - 56,000; Full time

Job summary

Cardinal McCloskey Community Services (CMCS) is seeking an HR Assistant & Receptionist to be the friendly first contact for employees, visitors, and callers. This role balances front-desk duties with essential HR administrative tasks, upholding confidentiality and professional service.

You will manage phones and mail, assist with onboarding packets, coordinate interview logistics, and support HR events while maintaining accurate records in Microsoft Office applications.

Qualifications

• Experience in reception or HR support preferred.
• Strong verbal and written communication skills.
• Ability to handle sensitive information with discretion.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Excellent customer service, organization, and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact at front desk for guests, employees, and vendors.
• Manage incoming calls, screen inquiries, and route to the appropriate staff.
• Maintain reception area, conference rooms, and visitor logs.
• Handle mail, packages, and deliveries.
• Assist with scheduling meetings and coordinating office logistics.
• Provide HR administrative support: filing, document prep, scanning, data entry.
• Support onboarding activities and orientation logistics.
• Assist in coordinating interview processes and HR events.

Job description

At CMCS (Cardinal McCloskey Community Services), our mission is to protect, empower, and promote independence for at-risk children and families and those with developmental disabilities through quality community-based services.

The HR Assistant & Receptionist serves as the first point of contact for employees, visitors, and callers while providing high‑quality administrative support to the Human Resources department. This dual‑function role ensures efficient front‑desk operations and assists HR with essential administrative tasks, maintaining confidentiality, professionalism, and exceptional customer service at all times.

Key Responsibilities

Front Desk & Reception

• Serve as the primary point of contact for guests, employees, and vendors, ensuring a welcoming and professional environment.
• Manage incoming phone calls, screen inquiries, and route callers to appropriate staff members.
• Maintain the reception area, conference rooms, and visitor logs to ensure organization and security.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with scheduling meetings, reserving conference rooms, and coordinating office logistics.

HR Administrative Support

• Provide administrative support to the HR team including filing, document preparation, scanning, and data entry.
• Assist with maintaining files, ensuring accuracy, confidentiality, and compliance with organizational policies.
• Support onboarding activities by preparing new‑hire packets, collecting required forms, and assisting with orientation logistics.
• Assist in communicating with candidates and coordinating the interview process.
• Support HR events and initiatives such as employee recognition programs, training sessions, and wellness activities.
• Assist with special projects and other administrative tasks at the direction of HR leadership.

Qualifications

• Previous experience in reception, administrative support, or HR preferred.
• Strong verbal and written communication skills.
• Ability to manage sensitive information with discretion and professionalism.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Excellent customer service, organizational skills, and attention to detail.
• Ability to multitask in a fast‑paced environment.