Job Title: HR Program Management Analyst II
Location: Remote
Duration: 13+ Months (Possibility of extension depending upon business requirements and performance)
About the Role:
- The Global Mobility Manager manages all aspects of candidate and employee relocation both domestic and permanent moves within the Americas.
- Anticipating employee needs and dedicated to delivering an exceptional experience, the Mobility Manager will take initiative to solve problems independently, exercising discretion within guidelines and evolving industry standards.
- This is an exciting and demanding role that requires passion and the desire to be a team player on an amazing team.
Specific Job Responsibilities:
- Provide subject matter expertise and manage day-to-day US relocation cases in partnership with Relocation Management Company on mobility within the Americas
- Act as a single point of contact to employees throughout the mobility process
- Articulate complex relocation scenarios including tax and immigration factors and provide practical, simplified solutions for the employee and/or business
- In partnership with our immigration firm, support immigration case life-cycle management for foreign national employees. This includes working closely with foreign national candidates, employees, and internal stakeholders to provide guidance, support escalations and day to day program management support.
- Provide guidance and support to HR Business Partners, Talent Acquisition and hiring managers to interpret policy, provide options and recommend solutions
- Partner with global and local vendors, monitor performance and ensure compliance with the company policy and local laws and regulations
- Assist with special projects as needed
Knowledge, Experience and Skills:
- Minimum 5 years of relevant experience Global Mobility experience with a focus on the Americas
- Familiarity with US residential real estate purchase process; knowledge of Buyer Value Option transactions a plus
- In depth knowledge of mobility processes including tax services, immigration, payroll, home sale, home purchase in the Americas regions
- Excellent learning agility and emotional intelligence, able to be empathetic to situations you may have never directly experienced
- Exceptional communication skills and an above average ability to translate mobility concepts to others, with impeccable customer service skills, positive attitude in challenging situations
- Demonstrated ability to take initiative and multi-task in a high paced environment
- Demonstrated experience working on a global team
- Ability to work efficiently and effectively in situations involving change, shifting priorities and ambiguity
- Role model for organization core values and Leadership Commitments in all actions