HR/Payroll

Encanto Palms Assisted Living; Phoenix (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

Encanto Palms Assisted Living seeks a Healthcare HR Generalist to lead credentialing compliance, manage high-volume clinical recruitment, and handle employee relations. You will serve as the primary contact for clinical and non-clinical staff, ensuring adherence to OSHA and HIPAA while fostering engagement and retention.

The role also covers HRIS maintenance, benefits administration, and leave management, with a focus on accurate records and regulatory readiness to support quality patient care.

Qualifications

• 2+ years of progressive HR experience.
• Experience with HRIS platforms and HIPAA guidelines.

Responsibilities

• Regulatory compliance & credentialing incl. primary source verification for licenses, backgrounds, immunizations.
• Clinical talent acquisition and onboarding to minimize vacancy rates.
• Employee relations and conflict resolution support for staff.
• Benefits and leave management including FMLA and disability claims tracking.
• Maintain HRIS records and audit for regulatory readiness.

Skills

HR compliance

Discretion & confidentiality

Stakeholder management

Tools

HRIS platforms (UKG/Workday/ADP)

Job description

Job Summary

The Healthcare HR Generalist manages day-to-day human resources operations with a heavy focus on medical credentialing compliance, high-volume clinical recruitment, and employee relations. This role acts as a primary point of contact for clinical and non-clinical staff, ensuring alignment with healthcare regulations (including OSHA and HIPAA) while maintaining high standards of employee engagement and retention.

Key Responsibilities

• Regulatory Compliance & Credentialing: Conduct rigorous primary source verification for medical licenses, certifications (BLS, ACLS), backgrounds, and health screenings (immunizations, TB tests).
• Clinical Talent Acquisition: Partner with hiring managers to recruit, screen, and interview clinical staff and non-clinical support personnel. Coordinate accelerated onboarding to minimize clinical vacancy rates.
• Employee Relations & Advocacy: Act as a trusted resource for hospital or clinic staff. Mediate workplace conflicts, conduct objective investigations, and advise supervisors on corrective actions to minimize turnover and burnout.
• Benefits & Leave Management: Administer employee benefits programs and oversee complex healthcare leave scenarios, including FMLA, short-term disability, and workers' compensation claims tracking.
• HRIS & Documentation: Maintain precise electronic personnel records within the Human Resources Information System (HRIS). Audit files regularly for regulatory readiness.

Required Qualifications

• Experience: 2+ years of progressive HR experience
• Skills: Proficient in HRIS platforms (e.g., UKG, Workday, ADP). Exceptional organizational skills with strict adherence to confidentiality and HIPAA guidelines.

Additional Information

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.