Sales Engineer

Thales; Austin (TX); Hybrid; USD 173,000 - 288,000; Full time

Job summary

Thales is hiring an experienced Sales Engineer to join the Software Monetization team. The role covers the Americas with hybrid Austin, TX and remote US options. You will own the technical presales experience and be the primary interface for prospective customers.

You will lead demonstrations, design solutions, and support engagements across SMB to enterprise software protection. Travel 10–25% is expected.

Qualifications

• Bachelor's degree in Engineering, Computer Science or related field with 8–12+ years experience, or Master's with 6+ years.
• Experience supporting enterprise customers with complex technical solutions.
• Strong communication and presentation skills to engage at all management levels.
• Willingness to travel 10%–25% to customer sites and workshops.

Responsibilities

• Serve as the primary technical interface for prospective customers.
• Own the Pre-sales process and technical experience for customers.
• Be the technical expert with the Sentinel product portfolio.
• Support sales teams in discovery and opportunity diagnosis.
• Lead on RFI/RFP responses and customer evaluations.

Skills

Technical presales

Customer-facing

Communication skills

Travel readiness

Education

Bachelor's degree in Engineering/Computer Science

Master’s degree (advantage)

Tools

Sentinel product portfolio

Job description

Location: Austin - Arboretum Plaza, United States of America

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Hybrid- Austin, TX (preferred) / Remote- US

Thales is hiring an experienced Sales Engineer to join our Software Monetization (SM) team. The SM Sentinel solution portfolio provides software companies and intelligent device vendors with software licensing, download, protection, and entitlement management solutions.

In this customer-facing technical presales role, you will serve as the technical owner of the customer accounts providing guidance and leadership in the presales phase throughout the Americas region, covering a range of SMB and enterprise software protection solutions such as software licensing, download, protection, and entitlement management solutions.

Key Areas of Responsibility

• Serve as the primary technical interface for prospective customers.
• Technical owner of the Pre-sales process, responsible for the customer's technical experience.
• Technical expert with "Sentinel product portfolio.
• Accompany sales managers on prospective customer visits and assist in discovery and the diagnosis of the opportunity
• Become the lead on RFI and RFP responses.
• Uncover and understand the customers’ business goals and how the technology meets those goals
• Define the success criteria and drive the customer during product evaluations to ensure success.
• Support our Professional Services team in creating detailed solution designs, technical architecture, and process workflows on larger opportunities.
• Prepare, support, and present product presentations and demonstrations at marketing events.
• May be required to develop basic proofs-of-concept / code samples.

Minimum Qualifications

• Bachelor's Degree in Engineering, Computer Science, or a related field with a minimum of 8-12+ years of relevant work experience or Master’s degree in field with 6+ years of relevant work experience
• Proven track record of working in a technical consulting role supporting enterprise customers with complex technical solutions
• Broad IT knowledge, e.g. any experience with back-office systems, network protocols, web services, virtual environments, and OS like Windows, Linux, and Android will be an advantage
• An exposure to basic software development. Any experience in either C/C++, Java, or .NET will be a clear benefit
• Strong communication and presentation skills to present our solutions to our customers at any level of management
• Self-starter-mind-set with exceptional ability to work independently in a dynamic and fast-paced environment
• Ability to develop and maintain healthy customer relationships
• Travel to customer sites and workshops 10%-25% of the time

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

Why Join Us

Say HI and learn more about working at Thales click here

This position will require successfully completing a post-offer background check. Qualified candidates with [a] criminal history will be considered and are not automatically disqualified, consistent with federal law, state law, and local ordinances.

Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us at [e-mail].

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

Total Target Cash (TTC) 172,945.50 - 288,242.50 USD Annual

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please raise HR request through MyThales)

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

• Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance
• Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period
• Company paid holidays and Paid Time Off
• Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program