HR Operations Specialist — APAC Onboarding & Data

Cloudflare, Inc.; United States; Hybrid; USD 47,000 - 70,000; Full time

Job summary

Cloudflare, Inc. in Singapore is seeking a passionate People Operations Specialist to join our APJC team. You’ll be the first point of contact for employees, ensure a smooth journey, and support data integrity across People/Payroll systems while delivering efficient processes.

You’ll collaborate with Payroll, Benefits and Legal, handle inquiries via Zendesk, and contribute to annual performance and compensation cycles as part of our fast-paced, AI-driven HR routine.

Qualifications

• 2+ years in HR administration with discretion.
• Strong organization and attention to detail.
• Experience handling sensitive employee information.
• Proficient in data analysis and spreadsheet use.
• Excellent verbal and written communication.
• Able to thrive in a fast-paced APJC environment.
• Familiarity with Workday or Zendesk is a plus.

Responsibilities

• Champion key employee lifecycle process across APJC, including onboarding, transfers, changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees.
• Be a subject-matter expert for employee inquiries via Zendesk and liaise with People/Payroll teams to resolve issues.
• Elevate the employee experience through cross-functional collaboration with Payroll, Benefits and Legal.
• Ensure data integrity by maintaining and auditing employee records across systems for accuracy and compliance.
• Drive continuous improvement by analyzing feedback and metrics to implement scalable HR processes across APJC.
• Support strategic HR initiatives and projects such as system implementations, vendor management, and annual cycles.

Skills

HR administration

Data analysis

Excel/Sheets

Customer service

Communication

Adaptability

Tools

Workday

Zendesk

Job description

Cloudflare, Inc. in Singapore is seeking a passionate People Operations Specialist to join our APJC team. You’ll be the first point of contact for employees, ensure a smooth journey, and support data integrity across People/Payroll systems while delivering efficient processes.

You’ll collaborate with Payroll, Benefits and Legal, handle inquiries via Zendesk, and contribute to annual performance and compensation cycles as part of our fast-paced, AI-driven HR routine.