HR Operations Specialist

Ichor Systems, Inc.; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

3 weeks PTO

Health coverage

ESPP

401(k) with match

Paid holidays

Tuition reimbursement

Job summary

Ichor Systems, Inc. is seeking an HR Operations Specialist to manage the full employee lifecycle, ensure data integrity in Oracle HCM, and deliver on ad hoc workforce reporting using Oracle and Power BI.

Key duties include onboarding/offboarding, benefits and payroll coordination, and partnership with Talent Acquisition to support requisition and contractor administration, with a focus on process improvement and compliance.

Qualifications

• Hands-on experience with HRIS platforms; Oracle HCM experience strongly preferred including transactions, data management, and reporting.
• Familiarity with Power BI is a plus.
• Strong Excel reporting skills; analytical capability to translate data into insight.

Responsibilities

• Employee Lifecycle and Workforce Transactions: executes and quality-checks hires, transfers, promotions, status changes, terminations, and onboarding/offboarding.
• HR Systems and Data Integrity: maintains and safeguards data in Oracle HCM; validates data and supports testing and workflow improvements.
• Reporting, Analytics, and Insights: produces and interprets workforce reports; uses Oracle and Power BI for automated views and trend analysis.
• Compliance, Governance, and Controls: prepares regulatory reporting; maintains documentation and supports audits.
• Payroll, Benefits, and Compensation Coordination: coordinates inputs for enrollment and annual planning; resolves discrepancies.
• Talent Acquisition Operations Support: supports requisition, selection, onboarding, and contractor admin in partnership with TA.
• Service Delivery and Partnership: acts as contact for policy/process questions; escalates complex issues with context.
• Process Improvement and Knowledge Management: documents procedures and supports HR transformation initiatives.

Skills

HRIS proficiency

Analytical thinking

Communication skills

Problem solving

Organizational skills

Education

Bachelor's degree in HR or Business Admin

Oracle HCM experience preferred

HR certification (PHR/SPHR/SHRM-CP) is a plus

Tools

Oracle HCM

Power BI

Excel

Job description

• Employee Lifecycle and Workforce Transactions. Executes and quality-checks hires, transfers, promotions, status changes, terminations, and related onboarding and offboarding activity, including contingent and international workers (with attention to co-employment boundaries), ensuring records are accurate and downstream impacts are understood and coordinated.
• HR Systems and Data Integrity. Maintains and safeguards employee and organizational data in Oracle HCM and connected systems; validates data, identifies root causes of errors, and supports testing, enhancements, and workflow improvements.
• Reporting, Analytics, and Insights. Produces, validates, and interprets recurring and ad hoc workforce reporting (such as headcount, turnover, and organizational change); leverages Oracle and Power BI reporting and dashboards to move from manual effort toward automated, on-demand views; analyzes trends and communicates findings and recommendations in a clear, decision-ready format.
• Compliance, Governance, and Controls. Prepares required governmental and regulatory reporting, maintains documentation and records, and supports audits and internal controls to ensure HR processes meet legal, policy, and governance requirements.
• Payroll, Benefits, and Compensation Coordination. Partners with Payroll, Benefits, Compensation, and external vendors to review inputs for accuracy, support enrollment, annual compensation planning, and other administrative cycles (including eligibility and data validation in Oracle), and resolve discrepancies before they affect employees.
• Talent Acquisition Operations Support. Supports requisition, selection, and onboarding processes and related reporting, and manages contractor and consulting agreement administration in partnership with Talent Acquisition and the business.
• Service Delivery and Partnership. Serves as a knowledgeable point of contact for employees, managers, and HR colleagues on policy, process, and employment questions; resolves routine matters independently, applies sound judgment on less routine ones, and escalates complex or sensitive issues with appropriate context.
• Process Improvement and Knowledge Management. Documents procedures, identifies opportunities to simplify, standardize, and automate work, contributes to HR projects and transformation initiatives, and shares knowledge with peers.

Job Description

Essential Duties and Responsibilities

Other duties may be assigned.

• Employee Lifecycle and Workforce Transactions. Executes and quality-checks hires, transfers, promotions, status changes, terminations, and related onboarding and offboarding activity, including contingent and international workers (with attention to co-employment boundaries), ensuring records are accurate and downstream impacts are understood and coordinated.
• HR Systems and Data Integrity. Maintains and safeguards employee and organizational data in Oracle HCM and connected systems; validates data, identifies root causes of errors, and supports testing, enhancements, and workflow improvements.
• Reporting, Analytics, and Insights. Produces, validates, and interprets recurring and ad hoc workforce reporting (such as headcount, turnover, and organizational change); leverages Oracle and Power BI reporting and dashboards to move from manual effort toward automated, on-demand views; analyzes trends and communicates findings and recommendations in a clear, decision-ready format.
• Compliance, Governance, and Controls. Prepares required governmental and regulatory reporting, maintains documentation and records, and supports audits and internal controls to ensure HR processes meet legal, policy, and governance requirements.
• Payroll, Benefits, and Compensation Coordination. Partners with Payroll, Benefits, Compensation, and external vendors to review inputs for accuracy, support enrollment, annual compensation planning, and other administrative cycles (including eligibility and data validation in Oracle), and resolve discrepancies before they affect employees.
• Talent Acquisition Operations Support. Supports requisition, selection, and onboarding processes and related reporting, and manages contractor and consulting agreement administration in partnership with Talent Acquisition and the business.
• Service Delivery and Partnership. Serves as a knowledgeable point of contact for employees, managers, and HR colleagues on policy, process, and employment questions; resolves routine matters independently, applies sound judgment on less routine ones, and escalates complex or sensitive issues with appropriate context.
• Process Improvement and Knowledge Management. Documents procedures, identifies opportunities to simplify, standardize, and automate work, contributes to HR projects and transformation initiatives, and shares knowledge with peers.

Critical and Systems Thinking

Critical and systems thinking are central to success in this role. The HR Operations Specialist is expected to:

• Question assumptions, evaluate the quality and source of information, and reach well-reasoned conclusions rather than simply following steps.
• Understand how HR, payroll, benefits, finance, and business processes and systems connect, and anticipate the downstream effect of a transaction, configuration, or policy decision.
• Look beyond the individual error or request to identify root causes and patterns, and recommend durable fixes rather than workarounds.
• Weigh risk, compliance, and employee and business impact when interpreting policy or handling non-standard situations.

Desired Knowledge, Skills, and Abilities

• Systems proficiency: Hands-on experience with HRIS platforms; Oracle HCM experience strongly preferred, including transactions, data management, and reporting; familiarity with Power BI is a plus.
• Analytical capability: Ability to work with data, build and validate reports, and translate findings into insight; intermediate to advanced Excel and reporting skills.
• Judgment and problem solving: Ability to exercise discretion and independent judgment, handle ambiguity, and know when to escalation.
• Communication and service orientation: Clear, professional written and verbal communication; ability to build trust with employees, managers, and HR partners.
• Organization and execution: Strong attention to detail, time management, and the ability to prioritize competing demands and deliver accurate work on deadline.
• Continuous improvement: Initiative, curiosity, and adaptability, with a willingness to learn new systems, tools, and ways of working.
• Technical skills: Proficiency with Microsoft Office; working knowledge of employment law and HR compliance fundamentals.

Desired Education, Certifications, and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• Approximately 3–5 years of related human resources experience, including HR operations, HRIS, or workforce reporting.
• Oracle HCM experience preferred.
• Experience in a multi-site, global, or manufacturing/technology environment and in a structured HR service model is a plus.
• HR certification (such as PHR, SPHR, or SHRM-CP) is a plus.

What We Offer

• Generous Paid Time Off – Enjoy 3 weeks of PTO annually, with accrual starting on day one.
• Comprehensive Health Coverage – United Healthcare medical plans available for both individuals and families, starting on the first day of hire in addition to Dental, Vision and Disability Insurance.
• Employee Stock Purchase Plan (ESPP) – Purchase company stock at a 15% discount through convenient payroll deductions.
• 401(k) with Company Match –Receive a 50% match on contributions up to 8%, with immediate vesting so you fully own every dollar right away.
• Paid Holidays – 9 company holidays, plus a floating holiday.
• Tuition Reimbursement –Invest in your future with up to $7,500 per year for approved professional development.