HR Operations Project Leader — Process Improvement

Baptist Health; Jacksonville (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Baptist Health in Downtown Jacksonville seeks a Project Manager, HR Operations to lead HR projects from planning through implementation, partnering with HR leadership and cross-functional teams to deliver projects on time and within scope.

The role drives process improvement, operational excellence, standardization, and technology adoption to enhance HR operations and the employee experience. Collaboration with HRIS, Talent Acquisition, and Benefits teams is essential.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 2+ years of project management experience.
• Experience with process improvement initiatives.
• Human Resources, healthcare, or shared services experience preferred.
• PMI/Lean Six Sigma Green Belt or Black Belt, Certified Scrum Master (CSM)/Agile, or Prosci Change Management certification preferred.

Responsibilities

• Lead HR projects, including project plans, timelines, resources, deliverables, and stakeholder communications.
• Monitor project progress, identify risks, and implement mitigation strategies to ensure project success.
• Facilitate project meetings, track action items, and drive accountability.
• Help implement HR process improvements to increase efficiency, effectiveness, and scalability.
• Partner with HR leaders to identify opportunities for operational improvements and enhanced efficiencies.
• Standardize HR workflows and practices across departments and business units.
• Collaborate with HRIS, Talent Acquisition, Employee Relations, Compensation, Benefits, Learning, and other HR functions.
• Develop and maintain project dashboards and KPI metrics to measure project performance and operational outcomes.
• Analyze trends and data to provide recommendations for decision-making and strategic planning

Skills

Project management

Process improvement

HR operations

Stakeholder communications

Agile/Scrum

Education

Bachelor's degree

Master's degree preferred

Tools

HRIS

Dashboards

MS Office

Job description

Baptist Health in Downtown Jacksonville seeks a Project Manager, HR Operations to lead HR projects from planning through implementation, partnering with HR leadership and cross-functional teams to deliver projects on time and within scope.

The role drives process improvement, operational excellence, standardization, and technology adoption to enhance HR operations and the employee experience. Collaboration with HRIS, Talent Acquisition, and Benefits teams is essential.