HR Operations Manager: Payroll, Timekeeping & Leave

DEPT OF HEALTH/MENTAL HYGIENE; New York (NY); On-site; USD 75,000 - 105,000; Full time

Job summary

DEPT OF HEALTH/MENTAL HYGIENE in New York City seeks a manager to oversee employee services and records, providing strategic and operational leadership for HR functions. You will guide payroll, timekeeping, leaves, benefits, and employee records while ensuring compliance and service excellence.

The role requires managing audits, staff supervision, and policy development to improve workflows and efficiency. Residency requirements apply per City policy.

Qualifications

• A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity.
• An associate degree or 60 semester credits and five years of satisfactory, full-time progressively responsible experience as described in
• A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in
• Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in

Responsibilities

• Provide strategic leadership and oversight of HR functions related to timekeeping, payroll, employee leaves, benefits, employee records, and personnel services.
• Manage and monitor leave management programs, including leave balances, timekeeping records, personnel actions, and employee data.
• Ensure accurate, timely, and compliant payroll and timekeeping operations; coordinate with internal and external entities to resolve complex payroll and timekeeping issues.
• Manage audits and reviews of employee records, timekeeping, and leave management, ensuring timely corrective action and regulatory compliance.
• Oversee confidential personnel records, ensuring accuracy, security, and compliance with records retention requirements.
• Supervise and evaluate employee services and records management staff.
• Provide guidance and support to employees, managers, and leadership regarding HR policies, benefits, leave, payroll, timekeeping, and complex employee-related issues.
• Establish and improve policies, procedures, and workflows to streamline processes, improve productivity, and enhance operational efficiency.
• Prepare and analyze metrics and reports related to workforce attendance, leave utilization, employee records, and operational performance, and provide recommendations to leadership.
• Maintain the confidentiality and integrity of sensitive employee information while ensuring appropriate access and timely responses.
• Perform other duties as assigned.

Skills

Strategic leadership

HR policy guidance

Timekeeping & payroll oversight

Records management

Leave management

Education

Baccalaureate degree

Associate degree or 60 semester credits

High school diploma or equivalent

Education/experience equivalence with substitutions

Job description

DEPT OF HEALTH/MENTAL HYGIENE in New York City seeks a manager to oversee employee services and records, providing strategic and operational leadership for HR functions. You will guide payroll, timekeeping, leaves, benefits, and employee records while ensuring compliance and service excellence.

The role requires managing audits, staff supervision, and policy development to improve workflows and efficiency. Residency requirements apply per City policy.