HR & Operations Manager

Ultimate Staffing Services; Pasadena (CA); On-site; USD 95,000 - 135,000; Full time

Job summary

Ultimate Staffing in Pasadena, CA, is seeking an experienced HR & Operations Manager to drive HR functions and daily operations for a growing construction-related business.

The role partners with leadership to implement employee initiatives, monitor metrics, and optimize workflows across departments while ensuring regulatory compliance and operational efficiency.

Qualifications

• Experience leading HR operations and generalist activities.
• Strong understanding of HR compliance and employment laws.
• Proficient with HRIS and data reporting.

Responsibilities

• Manage onboarding, offboarding, and orientation processes.
• Maintain employee records and ensure compliance with laws and policies.
• Support recruiting activities and interview coordination.
• Handle employee relations, performance management, and coaching.
• Administer benefits, leaves, and workers' comp documentation.
• Monitor HR policies and generate workforce reports.
• Analyze dashboards and improve HR and operational metrics.
• Collaborate with leadership to optimize business workflows.

Skills

HR management

Recruiting

Employee relations

HRIS

HubSpot CRM

Reporting & analytics

Benefits administration

Policy compliance

Communication

Project coordination

Tools

Microsoft Office Suite

HRIS systems

Job description

A growing construction-related company is seeking an experienced HR & Operations Manager to support both human resources functions and day-to-day business operations. This role is ideal for someone with a strong HR foundation who also understands how operational processes impact overall business performance. The HR & Operations Manager will serve as a key partner to leadership by helping drive employee initiatives, monitoring business metrics, supporting operational workflows, and ensuring organizational efficiency.

Key Responsibilities

Human Resources

• Manage employee onboarding, offboarding, and new hire orientation.
• Maintain employee records and ensure compliance with employment laws and company policies.
• Support recruiting activities, including job postings, candidate screening, interview coordination, and hiring processes.
• Assist with employee relations matters, performance management, disciplinary actions, and coaching.
• Administer benefits, workers' compensation claims, leave requests, and HR-related documentation.
• Monitor HR policies, procedures, and compliance requirements.
• Generate HR reports and provide workforce insights to leadership.

Operations Support

• Review company dashboards and operational reports through HubSpot CRM.
• Analyze key business metrics and identify trends, opportunities, and potential concerns.
• Partner with leadership to improve processes, workflows, and overall operational efficiency.
• Assist with project tracking, reporting, and performance monitoring.
• Support cross-functional communication between departments to ensure alignment on business objectives.
• Help maintain organizational systems, documentation, and operational procedures.
• Monitor productivity and support initiatives aimed at improving business performance.

Qualifications

• 7-10+ years of overall Human Resources experience, including exposure to HR administration, employee relations, recruiting, benefits, or HR operations.
• Previous HR Manager experience is preferred but not required.
• Experience supporting a construction, field services, manufacturing, logistics, or similar operational environment is highly preferred.
• Understanding of business operations, workflows, and operational metrics.
• Experience reviewing dashboards, reports, and business performance data.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Experience with HubSpot CRM is a strong plus.
• Strong organizational, problem-solving, and communication skills.
• Ability to work independently while partnering effectively with leadership.

Preferred Background

HR professionals who have grown from HR Coordinator, HR Administrator, HR Generalist, or similar roles and have developed broad HR exposure. Individuals who enjoy a combination of people-focused HR responsibilities and business operations involvement. Experience supporting fast-paced, evolving organizations where adapting and wearing multiple hats is essential.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.