HR Operations Lead: Talent, Benefits & Onboarding

Highgate; City of Niagara Falls (NY); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) with employer matching

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Jury duty leave / personal leave / etc

Job summary

Highgate is seeking an Assistant Director of Human Resources at the Park Central New York Hotel to support the Director of Human Resources across a broad range of HR functions. You will help fill hourly positions, ensure timely paperwork, enforce policies, and assist with benefits and workers’ compensation duties.

You will administer benefits, process payroll, conduct prescreenings, oversee leave of absence logs, and help with recruitment, orientation, and training programs.

Qualifications

• At least 5 years of progressive Human Resources experience in a hotel or related industry.
• Previous supervisory responsibility preferred.
• College coursework in related field helpful.
• High school diploma or equivalent required.
• Long hours sometimes required.
• Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Maintain a warm and friendly demeanor at all times.
• Clear verbal and written communication with employees and guests.
• Able to multitask and prioritize deadlines.
• Approach all encounters with guests and employees in a courteous manner.
• Attend all hotel required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance per hotel standards.
• Maintain appearance and grooming standards with nametags.
• Comply with hotel standards and safety regulations.
• Identify and implement productivity improvements.
• Handle problems proactively and discreetly.
• Understand and evaluate complex information from various sources.
• Maintain confidentiality of information.
• Perform other duties as requested by management.

Responsibilities

• Administer insurance benefits, calculate billing totals, explain benefits, assist with enrollment forms, and answer questions.
• Compile review list and distribute to departments.
• Compile Turnover Report, copy and distribute.
• Enter payroll information on computer (wage information, changes).
• Conduct prescreening interviews.
• Respond to unemployment claims, maintain unemployment logbook.
• Maintain new hire, termination, transfer and promotion logbook.
• Audit hours worked in payroll reports for eligibility of benefits.
• Compile wage surveys.
• Monitor and maintain Leave of Absence log.
• Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
• Answer questions regarding 401K Plan, vacation and benefits.
• Maintain complimentary room night log, process employee requests.
• Prepare and place recruitment advertising.
• Process paperwork for terminating employees.
• Maintain advertising logbook.
• Become certified trainer in HR training modules.
• Ensure compliance with HR and Loss Prevention SOPs.
• Participate in Hotel Enrichment Committee.
• Schedule Hotel Orientation.
• Assist in Hotel Orientation – explain benefits, conduct tour of property.
• Write articles for property newsletter.
• Assist with special projects; plan employee events.
• Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly survey.
• Maintain First Aid log.

Skills

HR experience in hospitality

Supervisory experience

Communication skills

Multitasking

Education

High school diploma or equivalent

College coursework in related field

Job description

Highgate is seeking an Assistant Director of Human Resources at the Park Central New York Hotel to support the Director of Human Resources across a broad range of HR functions. You will help fill hourly positions, ensure timely paperwork, enforce policies, and assist with benefits and workers’ compensation duties.

You will administer benefits, process payroll, conduct prescreenings, oversee leave of absence logs, and help with recruitment, orientation, and training programs.