HR Operations Coordinator: Workday & Training Support

The Planet Group; New York (NY); On-site; USD 55,000 - 95,000; Full time

Job summary

The Planet Group is seeking an HR Resource Center professional to support core HR processes and Workday-related tasks for Recruiting, self-service transactions, and performance management in a fast-paced environment.

The role involves data-entry, escalation of low-complexity issues, outbound follow-ups, and contributing to the HR knowledge base with up-to-date policy and system changes.

Responsibilities

• Responsible for day-to-day operational support for key HR business processes and applications related to Recruiting, Employee/Manager Self-service transactions, Absence, Performance Management, Benefits, Payroll, Finance, and Compensation.
• Process Workday transactions for occasional concierge service.
• Perform proactive outbound follow-up communications, as necessary.
• Execute tasks in accordance with standard operating procedures, including data-entry transactions in Workday or other systems.
• Collaborate with HR Business Partners and Managers on low complexity issues.
• Train New HR Resource Center Representatives.
• Support Development of HR Knowledge base content.
• Stay current on all new & upcoming System functionality; Policy and Procedure, Regulatory and Compliance changes for the purpose of informing business and resource center.
• Partner with HR Business partners and Center of Expertise to understand all new and existing policies.

Job description

The Planet Group is seeking an HR Resource Center professional to support core HR processes and Workday-related tasks for Recruiting, self-service transactions, and performance management in a fast-paced environment.

The role involves data-entry, escalation of low-complexity issues, outbound follow-ups, and contributing to the HR knowledge base with up-to-date policy and system changes.