HR Operations & Compliance Generalist

Financial Statement Services, Inc; Santa Ana (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Ownership via ESOP

Medical, Dental, Vision & Life保险

Paid holidays

Care Programs

Job summary

Financial Statement Services, Inc. is seeking an organized HR Operations & Compliance Generalist to join its Santa Ana, CA team. The role supports the full employee life cycle and ensures HR programs run smoothly.

You will manage leaves of absence and workers' compensation, administer rewards, support employee inquiries, and help keep HR policies up to date in a fully onsite environment, Monday to Friday.

Qualifications

• Bachelor’s degree in HR, Business, or related field.
• 3+ years in HR operations or employee support roles.
• Payroll and benefits experience preferred.
• Familiarity with HRIS, reporting tools, and case management platforms.
• Bilingual English/Spanish with fluency in writing and speaking.
• Strong attention to detail and problem-solving; multitasking ability.
• Excellent interpersonal and written communication skills.

Responsibilities

• Run and support key HR programs, including performance management, benefits, employee relations and compliance.
• Assist in the management of leave requests (FMLA, ADA, personal, etc.), ensuring compliance and timely communication.
• Serve as liaison with third-party vendors and internal stakeholders to resolve workers' comp claims and accommodations.
• Administer and evolve employee recognition initiatives and service awards; track program effectiveness.
• Respond to HR-related questions from employees; maintain knowledge base and investigate workplace issues.
• May conduct safety training, and training on new policies, procedures or new legislation.
• Ensure documentation and systems are up to date and aligned with company policies.
• Continually monitor HR trends and federal/state laws.
• May assist HR team with payroll and benefits.

Skills

HR operations

Employee support

Bilingual EN/ES

Payroll experience

Attention to detail

Communication skills

Education

Bachelor’s degree in HR or related field

Tools

HRIS systems

Reporting tools

Case management platforms

Job description

Join Team FSSI and Become an Employee-Owner!

Who We Are:

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.

We're looking for an organized, proactive, and people-focused HR Operations & Compliance Generalist to join our Human Resources team in Santa Ana, CA. This position provides comprehensive support across the full employee life cycle. The responsibilities include coordinating leaves of absence and workers' compensation processes, administering reward and recognition initiatives, and delivering timely, empathetic employee support. This role plays a critical part in ensuring smooth HR operations, positive employee experiences, and consistent program delivery.

Schedule: Monday - Friday, 8 am - 4:30/5:00 pm. This is fully onsite position.

Your Essential Duties:

• HR Programs & Initiatives

  • Run and support key HR programs, including performance management, benefits, employee relations and compliance.

• Leaves of Absence & Workers' Compensation

  • Assist in the management of leave requests (FMLA, ADA, personal, etc.), ensuring compliance and timely communication
  • Serve as liaison with third-party vendors and internal stakeholders to resolve workers' comp claims and accommodations

• Reward & Recognition Programs

  • Administer and evolve employee recognition initiatives and service awards
  • Support HR leadership in tracking and reporting on program effectiveness

• Employee Experience & Inquiry Support

  • Respond to HR-related questions from employees in a timely, empathetic, and accurate manner
  • Maintain and improve knowledge base documentation and internal resources
  • Conduct investigations as required into workplace issues

• Employee Experience & Inquiry Support

  • Respond to HR-related questions from employees in a timely, empathetic, and accurate manner
  • Maintain and improve knowledge base documentation and internal resources
  • Conduct investigations as required into workplace issues.

• May conduct safety training, and training on new policies, procedures or new legislation.

• Ensure documentation and systems are up to date and aligned with company policies.

• Continually maintain awareness of HR trends, and federal and state laws.

• May assist HR team with additional duties and projects as assigned, specifically including payroll and benefits.

What You Bring:

• Bachelor’s degree in HR, Business, or related field preferred.
• 3+ years of experience in HR operations or employee support roles.
• Payroll and Benefits experience is preferred.
• Familiarity with HRIS systems, reporting tools, and case management platforms.
• Bilingual (English/Spanish) required; must be able to communicate fluently in both languages, both verbally and in writing.
• Must demonstrate consistent and strong attention to detail, problem-solving skills, and the ability to juggle multiple priorities.
• Excellent interpersonal and written communication skills.

Why Join Us?

• Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you're not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future.
• Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families.

Benefits include:

• 401(k) & Roth + Employee Stock Ownership Plan
• Medical, Dental, Vision & Life Insurance
• Vacation, sick leave and paid holidays – including your birthday!
• Employee Assistance & Care Programs
• Additional perks & employee award programs