HR Operations Associate — Privacy-First Carrier

Cape; New York (NY); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision premiums paid

12 weeks parental leave

Family-forming & gender-affirming care

Unlimited PTO

Job summary

Cape, America’s privacy-first mobile carrier, is seeking an HR Operations Associate to join our People Team in NYC and help scale back-office processes as we grow. You’ll own onboarding, visa tracking, IT access coordination, and run orientations to get new hires productive from day one.

You’ll coordinate payroll and benefits, manage HR reporting and HRIS data, and provide employee support on leave, benefits, and policy—working closely with Sequoia for payroll and data workflows in a fast-paced

Qualifications

• 2+ years in HR Operations.
• Automate repetitive HR workflows (forms, reminders, reporting).
• Led and coordinated payroll processes.
• HRIS experience; Sequoia experience required.

Responsibilities

• Reporting & triage: Run recurring new-hire/headcount reports for Finance and Leadership, and serve as first responder for employee HR questions, resolving what you can and routing the rest to the right owner.
• Onboarding: Be the bridge between Recruiting, HR and Leadership - track visa processes, coordinate IT/facility access, and run orientations that get people set up and ready to do their best work from day one.
• Employee Support: Serve as the trusted first point of contact for the team. Answering day-to-day questions on leave, benefits, and company policy with clarity and care.
• Payroll & Benefits Assistance: Keep the details right. Track leave, employee status and hand off clean, accurate data to payroll on schedule to Sequoia, along with any relevant payroll adjustments throughout the employee lifecycle. Work closely with Cape’s PEO (Sequoia), EoR (Remote), and leave platform.
• Reporting & Compliance: Draft verification letters, compile core HR metrics, and help keep us compliant. Maintain and update physical and digital employee files in our HRIS with rigor and discretion. Pull accurate reporting for finance and build dashboards that will give leadership insights to help Cape scale.
• Scale Cape: Work to make sure our back-of-house process matches the size and stage of the organization as we scale and onboard more people. Suggest and help build processes, author employee FAQs and assist in the success of other People programs.

Skills

HR Operations

Automation mindset

Payroll coordination

HRIS proficiency

Tools

Sequoia

Job description

Cape, America’s privacy-first mobile carrier, is seeking an HR Operations Associate to join our People Team in NYC and help scale back-office processes as we grow. You’ll own onboarding, visa tracking, IT access coordination, and run orientations to get new hires productive from day one.

You’ll coordinate payroll and benefits, manage HR reporting and HRIS data, and provide employee support on leave, benefits, and policy—working closely with Sequoia for payroll and data workflows in a fast-paced