HR Operations and Technology Support

University of Mississippi; Mississippi; On-site; USD 62,000 - 94,000; Full time

Job summary

The University of Mississippi is seeking a HR Systems & Process Improvement professional to optimize employee information, jobs, and organizational structures across HR. You will collaborate with teams to analyze needs, test solutions, and implement changes with a focus on data quality and process efficiency.

A Bachelor’s degree with 3 years of relevant experience is required. This role supports HR operations during and after the Workday transition, emphasizing collaboration and continuous

Qualifications

• Bachelor’s degree required.
• 3 years of relevant experience or equivalent.
• Strong analytical and communication skills.

Responsibilities

• Support the systems and processes used to manage employee information, jobs, positions, organizational structures, manager relationships, and employee changes.
• Work with HR teams to understand needs, evaluate system options, and determine the best way to support through process improvements or system changes.
• Consider how changes affect other HR teams, processes, or information before moving forward.
• Build and improve HR processes for consistency, efficiency, and simplicity.
• Coordinate with HR and technical partners to solve problems and implement changes.
• Test system and process changes to ensure they work as expected before use.

Skills

Problem solving

Critical thinking

Process improvement

Communication

Education

Bachelor’s degree

Job description

The University of Mississippi — fondly referred to as Ole Miss — stands as a premier public research institution with a proud legacy of academic distinction. We are devoted to nurturing a vibrant, inclusive community where every member — student, faculty, and staff — can achieve their fullest potential.

Join the Ole Miss Family — Build Your Legacy Here!

Department:

The University of Mississippi’s Human Resources department is an exciting place to build your career! We are a growing and evolving team focused on modernizing HR operations, strengthening partnerships across campus, and finding new and better ways to support our employees and leaders. With our recent transition to Workday, we are entering an exciting chapter of improving processes, expanding our capabilities, and reimagining how HR supports the university. Our team values collaboration, fresh ideas, continuous improvement, and people who are excited to make a difference. If you are looking for an opportunity to grow professionally, contribute meaningful ideas, and help shape the future of HR at Ole Miss.

Job Summary:

This role works across HR to improve processes and make better use of available systems and tools. The position will focus on the tools and processes used to manage employee information, jobs, positions, organizational structures, manager relationships, and employee changes such as hires, transfers, promotions, and terminations. The person in this role will work with teams across HR to understand what they need, look at how a change could affect other areas, test changes, and partner with technical teams to put solutions in place. A technical background is not required. This role will learn how systems work, build and improve processes, solve problems, manage and work with data, and work with people.

Job Description:

• Support the systems and processes used to manage employee information, jobs, positions, organizational structures, manager relationships, and employee changes.
• Work with HR teams to understand their needs, evaluate available system options, and determine the best way to support the work through process improvements, system changes, or a combination of both.
• Look at how a requested change could affect other HR teams, processes, or information before moving forward.
• Build and improve HR processes, with a focus on making work simpler, more consistent, and more efficient.
• Bring together the right HR and technical partners to solve problems and implement changes.
• Test system and process changes to make sure they work as expected before they are put into use.
• Make system updates and complete ongoing system maintenance within the responsibilities of the role.
• Help maintain accurate employee, job, position, organizational, and manager information.
• Identify opportunities to improve, simplify, standardize, or automate recurring work.
• Coordinate reporting needs, including helping define what information is needed and scheduling or automating reports used on a regular basis.
• Communicate changes, decisions, timelines, and next steps clearly with HR teams and other partners.
• Manage multiple requests and projects while keeping work moving and following through to completion.

Job Responsibilities:

1. Execution and Problem-Solving: Ability to take ownership, solve problems, and drive projects to completion.

2. Critical Thinking and Learning Agility: Ability to quickly learn new concepts, ask thoughtful questions, navigate complexity, and independently develop solutions to unfamiliar challenges.

3. Process Improvement and Collaboration: Ability to identify improvements, partner across teams, and implement effective solutions.

Substitution Statement:

An equivalent combination of related experience and education may be considered for this role. Substitutions of the required experience or education will be assessed on a 1:1 substitution basis.

Education Qualifications:

Bachelor’s (Required)

Experience:

Relevant experience | 3 Years | Required

Compensation:

$62,441.60 - $93,641.60

Interview Requirement:

Interview Requirements: Any candidate who is called for an interview must notify the Department of Equal Opportunity/Regulatory Compliance in writing of any reasonable accommodation needed prior to the date of the interview.

EEO Statement:

The University of Mississippi provides equal opportunity in any employment practice, education program, or education activity to all qualified persons. The University complies with all applicable laws regarding equal opportunity and does not unlawfully discriminate against any employee or applicant for employment based upon race, color, gender, sex, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ethnicity, citizenship, age, disability, military status, protected veteran status, genetic information, or any other legally protected status.

Background Check Statement:

The University of Mississippi is committed to providing a safe campus community. UM conducts background investigations for applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial (credit) report or driving history check.