HR Operations and Payroll Manager

Frazer Jones; Town of York (NY); On-site; USD 110,000 - 130,000; Full time

Job summary

A well-established organization in New York City is seeking an experienced HR Operations & Payroll Manager to provide hands-on operational support across payroll, benefits, and core HR services.

Payroll is the primary responsibility of the position, including ownership of the semi-monthly payroll process in Dayforce for a mixed workforce. The role partners with senior HR leadership on broader HR operations and benefits administration.

Qualifications

• Experience leading payroll operations for a multi-location workforce.
• Strong knowledge of benefits administration and HR processes.
• Hands-on experience with HRIS and payroll systems.

Responsibilities

• Own and process semi-monthly payroll and related deductions for hourly and salaried staff.
• Administer employee benefits programs and coordinate open enrollment.
• Coordinate onboarding/offboarding, contracts, I-9s, and performance timelines.
• Prepare HR reports and support audits and filings.

Skills

Payroll management

Dayforce

Benefits administration

HR operations

Open enrollment

Timekeeping

Education

Bachelor's degree in HR or related field

Tools

Dayforce

Job description

A well-established organization in New York City is seeking an experienced HR Operations & Payroll Manager to provide hands-on operational support across payroll, benefits, and core HR services.

Payroll is the primary responsibility of the position. This individual will own the semi-monthly payroll process in Dayforce for a workforce of approximately 300 employees, including both hourly and salaried populations. The role will also serve as the internal benefits administration expert and support broader HR operations in partnership with senior HR leadership.

Payroll & Dayforce

• Own and process semi-monthly payroll in Dayforce for hourly and salaried employees, including regular pay, additional pay, deductions, adjustments, and off-cycle transactions.
• Manage payroll deadlines, time and attendance inputs, earnings, deductions, and employee changes, ensuring payroll is accurate before final approval.
• Maintain and troubleshoot the timekeeping system and partner with managers to ensure timely approvals.
• Respond to employee payroll questions while maintaining confidentiality and accurate system records.
• Identify recurring payroll issues and recommend system, training, or process improvements.
• Maintain appropriate payroll documentation, cross-training, and backup procedures.

Benefits Administration

• Administer employee benefit programs, including health, dental, vision, disability, life insurance, retirement, workers’ compensation, unemployment, and pre-tax benefit programs.
• Ensure benefit elections, deductions, and employee records are accurately reflected in Dayforce and with third-party providers.
• Support annual open enrollment, including system preparation, employee communications, election review, and post-enrollment reconciliation.
• Serve as a point of contact for employee benefit questions and coordinate resolution of eligibility, claims, and service issues.
• Review and reconcile benefit invoices, administrative fees, payroll deductions, employer contributions, and funding.
• Support retirement plan contributions and related administration.
• Coordinate benefits-related leave and disability documentation with HR leadership and external providers.

HR Operations

• Coordinate onboarding and offboarding, including Dayforce setup, required documentation, I-9s, background checks, orientation, and manager follow-up.
• Maintain employment and contract records, including key renewal and notice dates.
• Support leave administration by tracking requests, documentation, deadlines, and return-to-work requirements.
• Coordinate performance review timelines, system processes, reminders, and completion reporting.
• Maintain accurate payroll, benefits, and HR records in accordance with applicable federal, state, and local requirements.
• Prepare reports and reconciliations for year-end financial, retirement, payroll, benefits, and compliance-related audits and filings.