HR & Operations Administrative Assistant

RooterPLUS!; Cumming (GA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Referral bonus

Life insurance

Disability insurance

Legal Shield

401(k) matching

Flexible scheduling

Growth opportunities

Coaching and training

Job summary

RooterPLUS! is seeking an HR & Operations Administrative Assistant to support HR and operations across office and field teams. The role focuses on coordinating administrative tasks, tracking compliance, and ensuring timely communication.

The ideal candidate is highly organized, detail-oriented, and proactive, with at least 2 years in admin/HR/ops support, strong Microsoft Office skills, and experience with BambooHR.

Qualifications

• 2+ years in admin, HR, or operations support.
• Strong MS Office skills and BambooHR experience.
• Detail-oriented, proactive, and organized.

Responsibilities

• HR & onboarding: track compliance, enrollments, and interviews.
• Operations: maintain asset records, AP filing, and reports.
• Event & culture: plan meetings and employee celebrations.
• Communication & reporting: distribute announcements and follow deadlines.

Skills

Administrative support

HR support

Operations coordination

Communication

Organizational skills

Tools

BambooHR

Microsoft Office

Job description

HR & Operations Administrative Assistant

RooterPLUS! is seeking an HR & Operations Administrative Assistant at $20/hour DOE to provide essential support to both HR and operational functions. This role ensures efficient coordination of administrative tasks, compliance tracking, and communication across office and field teams.

The ideal candidate is highly organized, detail-oriented, and proactive, with a passion for supporting teams and maintaining smooth operations.

About RooterPLUS!

Founded in 1994, RooterPLUS! Plumbing, Septic & Restoration has built a reputation for delivering exceptional customer service throughout Metro Atlanta. We are guided by our core values: responsibility, trustworthiness, fairness, honesty, and respect. Through competence, reliability, and professionalism, we develop lasting relationships with our customers — always applying urgency to deliver top‑tier value and service.

RooterPLUS! is a Drug-Free Workplace.

Position Overview

Pay Range: Earn $20/hour plus, depending on experience.

Compensation & Schedule

• Hourly Rate: $20/hour, depending on experience.

• Schedule: Full-Time
• Monday - Friday, 8am-4pm
• 8 hours Day Shift

Benefits

• Multiple Streams of Income Revenue
• $3,000 Employee Referral Bonus for finding our next commercial & residential technician
• Life Insurance: $50,000 Company-Paid Policy
• Short and Long-Term Disability
• Legal Shield
• 401(k) Retirement Plan with Company Matching Up to 2%
• Flexible Scheduling + Start Times
• Real Opportunities for Growth and Advancement
• Regular 1:1 Coaching and Weekly Training to build soft skills and company protocols

Position Requirements

• 2+ years of experience in administrative, HR, or operations support roles.
• Strong organizational skills with ability to manage multiple priorities simultaneously.
• Excellent communication and follow-up abilities.
• Proficiency in Microsoft Office, BambooHR, and general HR/operations software tools.
• Detail-oriented and reliable with a proactive, team-focused attitude.
• Ability to handle sensitive information with discretion and professionalism.

Position Responsibilities

HR & Onboarding Support

• Track and manage compliance and training reminders.
• Track new hire benefit enrollments and ensure timely submission of forms.
• Coordinate 401(k) quarterly enrollment.
• Maintain BambooHR updates and employee record accuracy.
• Assist in scheduling interviews and coordinating candidate communications.
• Support onboarding and offboarding processes, including documentation and checklist tracking.
• Help prepare and maintain onboarding packets and orientation materials.
• Maintain HR compliance files, reports, and employee data in coordination with the HR Manager.

Operations & Administrative Support

• Monitor Foley program updates and communicate required actions to the manager.
• Prepare compliance reports and assist with data collection and formatting.
• Maintain asset management tracking and assist with fleet or equipment documentation.
• Manage t‑shirt stock, folding, and uniform inventory organization.
• Assist with AP filing, vendor documents, and purchase order records.
• Track and report employee incentive programs (spiff reporting and tracking).
• Support office supply orders, food orders, and merch requests.

Event & Culture Support

• Assist in planning and executing company events, meetings, and employee celebrations.
• Coordinate logistics for training sessions and employee appreciation events.
• Assist with catering orders, RSVPs, and vendor communication for internal and external events.

Communication & Reporting

• Prepare and distribute internal announcements, reminders, and updates.
• Follow up on outstanding tasks and deadlines with department leads.
• Maintain confidentiality with employee and company information.

Company Overview

Founded in 1994, RooterPLUS! Plumbing, Septic & Restoration started with a single truck and one man’s passion for helping families with plumbing and septic issues. Today, it’s a family‑owned business serving Metro Atlanta, known for its expertise, reliability, and professionalism. The company has expanded services to residential and commercial plumbing, septic systems, water cleanup, and emergency repairs—all while maintaining its commitment to honesty, integrity, and exceptional service.

RooterPLUS! takes pride in building lasting relationships with both customers and employees, ensuring every project is completed to the highest standards. Our team embodies a culture of collaboration, growth, and dedication, making RooterPLUS! a place where employees thrive while delivering exceptional every day.