HR Onboarding Specialist

Socket.dev; Fulton (MD); On-site; USD 52,000 - 75,000; Full time

Job summary

Window Nation is seeking an HR Onboarding Specialist to own and improve the new-hire onboarding experience. This role blends hands-on administration, communication, and process improvement in a fast-paced environment.

The ideal candidate will help new hires succeed, identify gaps, and streamline workflows while partnering with managers and internal teams to enhance onboarding experiences.

Qualifications

• Bachelor’s degree in HR, Business, or related field, or equivalent experience.
• At least two years in HR operations, onboarding, or related roles with high-volume transactions.

Responsibilities

• Own the onboarding experience from initiation to start date, ensuring requirements are completed on time.
• Monitor onboarding progress and address delays to keep hires on schedule.
• Serve as primary contact for new hires with clear communication and timely follow-up.
• Collaborate with hiring managers, recruiters, and HR partners to share progress and resolve requirements.
• Administer background screenings and other pre-employment requirements.

Skills

Organizational skills

Time management

Attention to detail

Interpersonal skills

Communication skills

Problem-solving

Education

Bachelor’s degree in HR/Business/related field

BS/BA in Psychology/HR/OD

Tools

HRIS

ATS

UKG

Job description

HR Onboarding Specialist

Window Nation is seeking a proactive, detail-oriented HR Onboarding Specialist to own and improve the new-hire onboarding experience. This role combines hands-on administration, communication, problem-solving, and process improvement in a fast-paced, high-volume environment.

The ideal candidate is committed to helping new hires succeed while identifying gaps, resolving issues, and improving workflows. As our processes and technology evolve, this role will help create more efficient onboarding and strengthen relationships with new hires, hiring managers, and internal partners.

Core Responsibilities

• Manage onboarding from initiation through the employee’s start date, ensuring all pre-employment and onboarding requirements are completed accurately and on time.
• Monitor onboarding progress, identify potential delays, and take action to keep new hires on schedule.
• Serve as the primary contact for new hires, providing clear communication, timely follow-up, and support.
• Partner with hiring managers, recruiters, HR partners, and other stakeholders to share progress, communicate risks, and resolve outstanding requirements.
• Administer and monitor background screenings and other pre-employment requirements, troubleshooting issues as needed.
• Maintain accurate employee and onboarding data across HR systems in a highly manual, evolving environment.
• Identify recurring issues, inefficiencies, and unnecessary manual work; investigate root causes and recommend practical solutions.
• Regularly review workflows, communications, resources, and processes for accuracy, efficiency, and effectiveness.
• Support onboarding technology and automation through operational expertise, testing, process design, and translation of system capabilities into effective workflows.
• Lead assigned process improvements from identification through implementation, partnering with technical and cross-functional teams as needed.
• Help facilitate the two-day New Manager Onboarding program.
• Perform other HR-related duties based on business and team needs.

Basic Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field - "will consider an equivalent combination of relevant education and experience"
• At least two years of experience in HR operations, onboarding, recruiting operations or coordination, People Operations, HR shared services, or a similar role involving high-volume employee transactions and cross-functional coordination.

Preferred Qualifications

• BS or BA in Psychology, HR Management, or Organizational Development.
• Experience with HRIS and ATS platforms and interconnected HR processes; UKG experience is strongly preferred.
• Excellent organization, time management, and attention to detail, with the ability to manage high-volume data and transactions accurately across multiple systems.
• Proactive, resourceful, and self-sufficient, with the initiative to determine next steps and complete work with limited direction.
• Strong curiosity and problem-solving skills, including the ability to identify inefficiencies, investigate root causes, and recommend practical improvements.
• Strong interpersonal and communication skills, with the ability to engage employees, managers, and cross-functional partners to drive action and resolve issues.
• Ability to balance transactional responsibilities, projects, and process improvements while meeting deadlines in a fast-paced environment.
• Strong computer and Microsoft Office skills, including experience managing data in Excel.
• Working knowledge of HR practices and employment-related compliance requirements.
• Ability to handle sensitive and confidential information appropriately.

Window Nation cultivates a culture of inclusionthat respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.