HR Office Clerk - Customer-Focused Admin Pro

Publix Super Markets; Lakeland (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Employee stock ownership plan

401(k) retirement savings plan

Group health, dental and vision plans

Paid Time Off

Paid Parental Leave

Short- and long-term disability

Tuition reimbursement

Free hot lunches

Job summary

Publix Super Markets is seeking an Employment Office Clerk for our Lakeland corporate office. The role emphasizes face-to-face, office-based interactions and top-tier customer service to applicants and hiring managers.

You will handle applicant processing, screening, and job requisition activities while coordinating with multiple stakeholders. A strong work ethic, patience, and flexibility are essential for this fast-paced environment.

Qualifications

• High school diploma or equivalent experience.
• At least one year of general office experience.
• At least one year of call center experience.
• Basic skills with Microsoft Access, Excel, and PowerPoint.
• Intermediate skills with Microsoft Word.
• Strong written and verbal communication skills.
• Excellent time management skills and the ability to work efficiently in a fast-paced environment with competing priorities.
• Flexible and adaptable to adjust style and approach in response to differing circumstances.
• Willingness to work extended hours as business needs require.

Responsibilities

• Coordinate applicant processing and paperwork, and facilitate employment screening processes.
• Professionally answer and respond to a large volume of customer calls daily.
• Create, monitor, and facilitate activity related to job requisitions.
• Coordinate contingent workforce.
• Provide premier customer service to hiring managers, department administrators, and applicants while multitasking various responsibilities.

Skills

Customer service

Communication

Time management

Flexibility

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Access

Excel

PowerPoint

Microsoft Word

SAP

BrassRing ATS

EES

PAT

AMS

Job description

Publix Super Markets is seeking an Employment Office Clerk for our Lakeland corporate office. The role emphasizes face-to-face, office-based interactions and top-tier customer service to applicants and hiring managers.

You will handle applicant processing, screening, and job requisition activities while coordinating with multiple stakeholders. A strong work ethic, patience, and flexibility are essential for this fast-paced environment.