HR Manager - Warehouse & Operations

Socket.dev; Ontario (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev is seeking an experienced HR leader to steward employee relations for a distributed warehouse workforce. You will coach site leaders, oversee investigations, and drive compliance across California and other states while guiding HR operations from onboarding to offboarding for hourly staff.

Applicants should bring 5+ years of HR experience, strong knowledge of California employment law, and proficiency with HRIS and timekeeping systems.

Qualifications

• 5+ years of progressive HR experience, including 3+ years supporting a large hourly workforce.
• Experience conducting workplace investigations and managing employee-relations cases.
• Strong knowledge of California employment law and multi-state requirements.
• Hands-on leave administration, ADA process, and workers' comp coordination.
• Proficiency with HRIS and timekeeping systems; strong documentation and reporting.
• Bachelor's degree in HR, Business, or related field, or equivalent experience.

Responsibilities

• Own employee relations across all sites, coaching leaders through performance issues and separations.
• Lead workplace investigations with documentation and legal coordination as needed.
• Drive multi-state compliance including Cal/OSHA, meal/rest rules, and postings audits.
• Run site HR operations: onboarding, I-9/E-Verify, attendance, and offboarding for warehouse staff.
• Support workforce planning and peak readiness with operations and staffing agencies.
• Improve retention via turnover analysis, stay/exit interviews, and recognition programs.
• Build supervisor capability through training on documentation and harassment prevention.
• Stand up HR for new sites, including state registrations and site-launch playbooks.

Skills

Progressive HR experience

Workforce management

Workplace investigations

California employment law

Leave & ADA process

HRIS & timekeeping

Education

Bachelor's degree in HR / Business

Tools

HRIS

Job description

Key Responsibilities

• Own employee relations across all sites. Serve as the primary HR contact for associates, leads, supervisors, and site managers at every warehouse. Coach leaders through performance issues, corrective action, and separations so decisions are consistent, documented, and defensible.
• Lead workplace investigations. Conduct timely, impartial investigations into complaints of harassment, discrimination, retaliation, safety concerns, and policy violations; document findings and recommendations, and partner with Legal on escalated or high-risk matters.
• Drive multi-state compliance. Keep each site compliant with federal and state requirements — including California meal/rest break, overtime, and leave rules, Cal/OSHA and workplace violence prevention obligations, and Indiana and Texas requirements. Run periodic audits of timekeeping and break practices, postings, and site-level policies, and remediate gaps.
• Run site HR operations. Oversee onboarding and I-9/E-Verify, attendance policy administration, leave of absence and ADA interactive process, workers' compensation coordination, and offboarding for the warehouse population.
• Support workforce planning and peak readiness. Partner with operations on headcount planning, peak-season ramp-up, and oversight of staffing agency partners, including temp-to-hire conversion and agency compliance.
• Improve retention and engagement. Analyze turnover and absenteeism by site and shift; lead stay and exit interviews, and implement targeted engagement and recognition programs that keep good associates.
• Build supervisor capability. Train frontline supervisors and leads on documentation, fair treatment, and escalation; ensure required harassment-prevention and safety-related trainings are completed and tracked.
• Stand up HR for new sites. Lead the HR workstream for the Texas site: hiring plan, state registrations and postings, policy addenda, and coordination with Payroll/HRIS and Benefits so the site opens fully compliant. Build a repeatable site-launch playbook for future locations.

Qualifications

Required

• 5+ years of progressive HR experience, including 3+ years supporting a large hourly workforce in warehouse, distribution, logistics, or manufacturing.
• Track record of conducting workplace investigations and managing employee relations cases from intake through resolution.
• Solid working knowledge of California employment law (wage and hour, leaves, Cal/OSHA), plus experience applying requirements across multiple states.
• Hands-on experience with leave administration, the ADA interactive process, and workers' compensation coordination.
• Proficiency with HRIS and timekeeping systems; strong documentation and reporting habits.
• Bachelor's degree in Human Resources, Business, or a related field, or equivalent experience.

Preferred

• PHR/SPHR or SHRM-CP/SHRM-SCP certification.
• Experience opening a new facility or leading HR for a site launch.
• Bilingual English/Spanish is a plus.
• E-commerce fulfillment experience, including managing staffing agencies through peak season.