HR Manager - Multi-Site (Education)

Compass Group USA; Tampa (FL); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Vision Coverage

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Discounts

Wellness Programs

FSAs

Personal Leave

Job summary

SSC Services for Education, a member of Compass Group North America, is seeking an Human Resources Manager for the University of South Florida in Tampa, FL. You will provide field and corporate HR support with emphasis on associate relations, frontline recruitment, training and diversity, while guiding policies and programs across sites.

You will lead management training, support recruitment plans, address employee relations issues, and collaborate with operations to improve turnover,

Qualifications

• 2-5 years multi-unit HR generalist and associate relations experience.
• Experience in a high customer contact setting.
• Ability to read, analyze and interpret common journals, financial reports and legal documents.
• Ability to respond to inquiries from customers, regulatory agencies or business community.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to define problems, collect data, establish facts and draw valid conclusions.

Responsibilities

• Coordinates and conducts management training related to this area (i.e.: terminations, sexual harassment, performance management).
• Investigates and advises management in appropriate resolution of associate relations issues.
• Coordinates/conducts exit interviews to determine reasons behind separations.
• Makes recommendations to reduce absenteeism and turnover.
• Represents organization at personnel-related hearings and investigations as needed.
• Supports internal customer survey and associate satisfaction interpretation/feedback process.
• Attends Operational meetings to increase HR visibility, conduct classroom training, provide assistance and implement HR initiatives.
• Coordinates and conducts management training related to interviewing, selection and hiring.
• Assists managers in developing and implementing recruitment plans to increase qualified applicant flow.
• Provides support and tools to unit management to build relations and present at schools, organizations, community associates and job fairs.
• Supports SSC sector and provides direct assistance in critical markets.
• Identifies critical needs areas and takes appropriate steps to rectify problems.
• Coordinates and conducts new hire orientation and management training related to this area.
• Conducts HR Assessments.
• Prepares and presents HR topics at Field Operations Workshops for HR Training and Development.
• Regularly conducts HR related training (e.g.: Sexual Harassment, Progressive Discipline, HR 101).
• Supports Preferred Employer objectives and HR business plan by attending operational meetings.

Skills

Multi-unit HR generalist

Associate relations

Training

Recruitment

Job description

SSC Services for Education, a member of Compass Group North America, is seeking an Human Resources Manager for the University of South Florida in Tampa, FL. You will provide field and corporate HR support with emphasis on associate relations, frontline recruitment, training and diversity, while guiding policies and programs across sites.

You will lead management training, support recruitment plans, address employee relations issues, and collaborate with operations to improve turnover,