HR Manager - Healthcare Operations Leader

Universal Health Services; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Growth opportunities within UHS

Competitive compensation

Excellent medical, dental, vision, and

Prescription drug plans

Education assistance

401(k) plan with company match

Job summary

Universal Health Services in Richmond, VA is seeking a dynamic Human Resources Manager to lead the Atlantic Region Consolidated Business Office (CBO). You will guide employee relations, recruitment, compensation, benefits, and workers’ compensation while partnering with leadership to drive workforce excellence.

The role requires strategic and hands-on HR expertise in a fast-paced, matrixed healthcare environment.

Qualifications

• Bachelor's degree in Business, HR, or related field required.
• Five to eight years of HR management experience required.
• Healthcare business office operations experience strongly preferred.
• Experience in a matrix organization or multi-site environment highly desirable.
• Knowledge of federal, state, and local employment laws.
• Proficiency with HRIS and LMS systems required.

Responsibilities

• Provide HR leadership and support to CBO leadership and staff across all functional areas of human resources, including employee relations, recruitment and retention, compensation, benefits administration, and workers’ compensation.
• Develop and implement recruitment and selection strategies to attract and retain strong talent while ensuring compliance with all applicable regulatory and legal requirements.
• Partner with the HR Generalist to support onboarding activities for new hires and prepare and conduct new employee orientation.
• Advise leadership on employee relations matters, including disciplinary actions, performance improvement plans, corrective action, and terminations.
• Collaborate with the CBO Director to coordinate leadership development and training opportunities for CBO managers focused on growth and performance improvement.
• Plan and coordinate Service Excellence training and employee engagement initiatives for the office.
• Communicate benefit information in accordance with corporate policies and procedures and serve as a knowledgeable resource to employees.
• Manage workers’ compensation cases and related follow-up.
• Serve as a liaison between corporate HR and the CBO, ensuring alignment with corporate policies, practices, and expectations.
• Respond to employee questions regarding personnel policies, benefits, and other HR-related matters.
• Support payroll processing as needed.
• Perform other duties as assigned.

Skills

Leadership

Employee relations

Communication

Strategic HR

Change management

Team collaboration

Education

Bachelor's degree in Business/HR

PHR/SHRM-CP or SPHR/SHRM-SCP

Tools

HRIS

LMS

Microsoft Office

Job description

Universal Health Services in Richmond, VA is seeking a dynamic Human Resources Manager to lead the Atlantic Region Consolidated Business Office (CBO). You will guide employee relations, recruitment, compensation, benefits, and workers’ compensation while partnering with leadership to drive workforce excellence.

The role requires strategic and hands-on HR expertise in a fast-paced, matrixed healthcare environment.