HR Manager- Field and Distribution

Grubhub Holdings Inc.; Swedesboro (NJ); On-site; USD 87,000 - 97,000; Full time

Job summary

Wonder in Swedesboro, NJ seeks an HR Manager to serve as strategic partner to the Site Operations Leader for a 24/7 production and distribution facility. You will align HR and Operations to boost workforce performance, leadership capability, and employee experience while ensuring compliant HR practices.

You will lead and develop an onsite HR team, oversee orientation, reporting, and routine HR processes, and translate business needs into practical workforce actions.

Qualifications

• Bachelor's degree or equivalent experience in HR or a related field.
• 5+ years of progressive HR experience in high-volume environments.
• Experience partnering with operational leaders on workforce challenges.
• Strong communication, analytical, and problem-solving skills.
• Experience leading HR teams.

Responsibilities

• Partner with Site Operations Leader on workforce strategy and performance.
• Lead workforce planning, staffing analysis, and leadership development.
• Coach leaders on performance management and employee relations.
• Ensure HR compliance and administer onboarding, reporting, and documentation.
• Develop and lead onsite HR team to support daily HR processes.

Skills

Analytical skills

Effective communication

Influencing

Decision-making

Leadership

Education

Bachelor's degree in Human Resources, Business, Organizational Psychology, or related field

Tools

Workday

Job description

About Wonder

Everything's on the menu at Wonder. Except compromise.

Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they're craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

Role Purpose

The Human Resources Manager serves as the strategic HR partner to the Site Operations Leader for a 24/7 production and distribution facility. This role bridges HR and Operations to strengthen workforce performance, leadership capability, organizational effectiveness, and employee experience while ensuring compliant and consistent HR practices.

The HR Manager owns the people strategy for the site, translating business and operational needs into workforce actions. This role also leads and develops an onsite HR team who support administrative HR activities including orientation, reporting, documentation, and routine HR processes.

Key Responsibilities

Strategic Business & Workforce Partnership

• Serve as a business partner to the Site Operations Leader on workforce strategy, organizational effectiveness, labor needs, and business performance.
• Translate operational priorities into HR and workforce solutions that improve productivity, staffing stability, retention, and leadership effectiveness.
• Lead workforce planning, staffing analysis, succession planning, talent reviews, and organizational changes.
• Use workforce data and operational trends to identify risks, diagnose root causes, and recommend actions.
• Bridge HR and Operations by ensuring people decisions support both employee experience and business outcomes.

Employee Relations & Leadership Capability

• Coach leaders on performance management, employee relations, attendance, communication, corrective action, and policy application.
• Lead employee-relations matters and investigations within established escalation guidelines.
• Identify recurring employee, leadership, or organizational issues and develop solutions that address underlying causes.
• Build manager capability and reinforce leadership ownership of people management.

Talent, Engagement & Workforce Stability

• Partner with Operations and Talent Acquisition to maintain appropriate staffing levels and workforce readiness.
• Monitor turnover, retention, absenteeism, vacancies, labor trends, and other workforce indicators.
• Strengthen onboarding, employee engagement, recognition, development, and retention efforts.
• Identify high-potential talent and support succession and leadership development.

HR Team Leadership & Operations

• Lead, coach, and develop an onsite HR team.
• Delegate and oversee orientation, reporting, documentation, recordkeeping, and other administrative HR processes.
• Ensure accurate and timely execution of HR operations while maintaining HR Manager focus on strategic business partnership.
• Ensure compliance with employment laws, company policies and requiredHR‑by‑HR practices.

What Success Looks Like

Success in this role includes a strong HR-Operations partnership, focus on culture, workforce stability and performance, strong frontline leadership, effective workforce planning, reduced recurring people issues, disciplined use of workforce data, and a capable HR team that supports operational execution.

Minimum Qualifications

• Bachelor's degree in Human Resources, Business, Organizational Psychology, or related field, or equivalent experience.
• 5+ years of progressive HR experience, preferably supporting production, distribution, manufacturing, logistics, or other high-volume operational environments.
• Demonstrated experience partnering directly with operational leaders on workforce and business challenges.
• Strong experience in employee relations, culture, workforce planning, leadership coaching, and organizational problem-solving.
• Previous experience leading or developing HR team members.
• Strong analytical, communication, influencing, and decision-making skills.
• Ability to translate business needs into practical workforce strategies.
• Ability to work a flexible schedule based on business needs. The facility operates 24/7, and evening, overnight, weekend, holiday, and/or off-hours support may be required.

Preferred Qualifications

• Experience supporting large hourly workforces in production, manufacturing, distribution, logistics, or similar environments.
• Experience with Workday or comparable HR systems.
• Demonstrated success improving workforce performance, retention, leadership capability, or organizational effectiveness.

Swedesboro, NJ: $86,500- $97,00