Production Operations Manager

Wonder; Swedesboro (NJ); Sur place; USD 75 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

100% employer-paid Life Insurance

401(k) Retirement Plan

HSA match

Learning and Development opportunities

Employee stock

Employee discount

Résumé du poste

Wonder in Swedesboro, NJ, is seeking a Production Operations Manager to oversee daily culinary production in a fast-paced facility. You will coordinate ingredient staging, batch prep, packaging, and handoffs to warehouse and logistics, while maintaining food safety and quality standards.

As a leader, you will deploy labor, optimize workflows, and drive efficiency across production, warehouse, and distribution teams.

Qualifications

• 2+ years of progressive leadership experience in food production, manufacturing, or high-volume culinary operations.
• Strong communication and cross-functional collaboration skills are required.
• Experience with production scheduling, inventory control, and related systems preferred.

Responsabilités

• Support daily culinary production operations including ingredient staging, batch preparation, packaging, labeling, and finished goods transfer to warehouse.
• Coordinate production workflow across prep, cook, assembly, packaging, and staging teams to meet targets.
• Lead shift huddles to communicate production targets, safety expectations, and priorities.
• Monitor production schedules and coordinate with supply chain to align with demand and outbound shipments.
• Identify workflow gaps and drive continuous improvement in throughput and quality.

Connaissances

Leadership experience

Communication

Cross-functional collaboration

Bilingual

Equipment operation

Lean

5S

Outils

Production scheduling tools

Inventory systems

WMS platforms

Description du poste

About Wonder

Everything’s on the menu at Wonder. Except compromise.

Everything’s on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.

Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.

Join us as we work to make great food more accessible.

About The Role

The Production Operations Manager is responsible for supporting daily culinary production operations within a high-volume food manufacturing and distribution environment. This role ensures that production workflows, ingredient staging, preparation, packaging, and handoff to warehouse and logistics teams are executed safely, efficiently, and accurately.

This role acts as a key extension of Production and Operations Leadership by coordinating labor deployment, maintaining food safety and quality standards, and ensuring seamless flow between culinary production, warehouse staging, and outbound distribution. This role plays a critical part in driving operational efficiency, maintaining product integrity, and supporting team engagement across the production floor. Up to and including completing all other duties as assigned.

This role operates within a culinary production facility and warehouse environment where associates are exposed to food preparation equipment, refrigerated storage areas, and fast-paced production workflows. Strict adherence to safety, sanitation, and food handling standards is required.

Responsibilities

Production Leadership & Daily Execution

• Support daily culinary production operations including ingredient staging, batch preparation, packaging, labeling, and finished goods transfer to warehouse


• Monitor production schedules to ensure recipes, batch quantities, and production timelines are met


• Coordinate production workflow across prep, cook, assembly, packaging, and staging teams


• Conduct floor walks to monitor food quality, production output, and operational efficiency


• Identify workflow gaps and remove operational obstacles that may impact production throughput


• Lead shift huddles to communicate production targets, food safety expectations, and daily priorities

Production Planning & Operational Coordination

• Partner with Production Leadership and Supply Chain teams to align production schedules with forecasted demand and outbound shipment requirements


• Coordinate ingredient availability, prep timelines, and packaging capacity to meet daily production targets


• Support production-to-warehouse handoffs ensuring finished goods are properly labeled, scanned, and staged for distribution


• Communicate production delays, product shortages, or quality concerns in real time to operational partners


• Assist with production forecasting, staffing alignment, and capacity planning

Food Safety, Compliance & Quality Control

• Ensure strict adherence to food safety standards including FDA, HACCP, sanitation, and food handling protocols


• Conduct routine food safety checks including temperature monitoring, allergen management, and sanitation verification


• Ensure associates follow proper PPE, hygiene, and safe food handling practices


• Document incidents, quality deviations, or food safety concerns and elevate appropriately


• Support internal audits, regulatory inspections, and corrective action plans

Production Efficiency & Inventory Coordination

• Monitor ingredient usage, production yields, and waste to identify opportunities for process improvement


• Partner with inventory and warehouse teams to maintain proper ingredient rotation (FIFO)


• Assist with cycle counts and ingredient reconciliation to maintain accurate inventory levels


• Identify production inefficiencies and support continuous improvement initiatives


• Monitor scrap, product damage, or production errors and implement corrective actions

Communication & Cross-Functional Partnership

• Maintain strong communication with Production, Warehouse, Quality, and Logistics teams


• Track and report key operational metrics including production output, labor productivity, waste, and quality compliance


• Participate in daily operational reviews, production planning meetings, and staffing discussions


• Support operational initiatives, audits, and company-wide process improvements

Leadership Expectations & Associate Development

• Provide daily leadership and direction to production associates across multiple workstreams


• Maintain a strong floor presence, modeling ownership, urgency, and attention to detail


• Coach and develop associates on food safety, quality, and production efficiency standards


• Support onboarding, training, and cross-development opportunities for team members


• Reinforce accountability for performance, attendance, and adherence to company policies and procedures


• Partner with HR on coaching, associate development, and performance management


• Foster a positive, inclusive team environment that promotes collaboration, engagement, and recognition


• Communicate priorities, updates, and operational changes clearly while escalating risks as needed


• Drive operational results through strong ownership, data-driven decisions, and continuous improvement

Qualifications

• 2+ years of progressive leadership experience in food production, manufacturing, or high-volume culinary operations


• Confident leading teams of 15+ employees and executing complex shifts in fast-paced environments


• Strong understanding of production workflows, food safety requirements, and quality standards


• Experience leading teams in fast-paced operational environments


• Proficiency in operating production equipment


• Strong communication and cross-functional collaboration skills


• Proficiency with production scheduling tools, inventory systems, or WMS platforms


• Experience in food manufacturing, commissary kitchens, or culinary production environments preferred


• HACCP or food safety certification preferred


• Experience with Lean, 5S, or continuous improvement methodologies preferred


• Bilingual preferred

Requirements

• 18 years old and legally authorized to work in the US


• Able to lift, pull, and push 50 pounds of weight by oneself


• Able to stand for extended periods


• Able to bend, reach, and operate production equipment


• Ability to read and comprehend safety policies and operational manuals in English; ability to communicate effectively with team members and follow verbal instructions to ensure a safe and productive work environment


• Ability to work flexible schedules, including mornings, nights, weekends, and holidays


• Ability to work in varying temperature zones including cold environments for extended periods


• This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)

Role Details

• Salary Range: $75000 per year - $90000 per year


• Location: Swedesboro, NJ

Benefits

• Medical, Dental, and Vision Insurance


• 100% employer-paid Life Insurance


• 401(k) Retirement Plan


• Employer match for Health Savings Account (HSA)


• Learning and Development opportunities to advance your career


• Employee Stock


• Employee Discount

Note: Some of our benefits vary by state and depend on the number of hours you work.

Wonder uses an AEDT in its hiring process. Click here for more information. At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.