Distribution Assistant Operations Manager

Wonder; Swedesboro (NJ); On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Employer match for HSA

Learning and Development opportunities

Employee Stock

Employee Discount

Job summary

Wonder is seeking a Distribution Assistant Operations Manager to lead day-to-day distribution center activities in Swedesboro, NJ. You will supervise frontline teams, coordinate labor, and ensure safe, accurate, and efficient receiving, storage, picking, staging, and outbound execution.

You thrive in a fast-paced environment, make real-time decisions, and partner with Inventory Control, Planning, Transportation, and site leadership to drive performance, safety, quality, and service.

Qualifications

• At least two years of lead or supervisory experience in distribution or warehouse ops.
• Experience leading frontline teams in a fast-paced operation.
• Familiarity with GMP and food safety preferred.

Responsibilities

• Support daily distribution operations including receiving, put-away, replenishment, picking, staging, loading, and outbound execution.
• Ensure products move safely, accurately, and efficiently.
• Monitor workflow and adjust labor to meet service expectations.
• Lead and develop frontline teams to achieve performance targets.
• Partner with Inventory Control, Planning, and Transportation to address issues.

Skills

Lead frontline teams

Communication skills

Problem-solving

Bi-lingual

Tools

WMS

Workforce management tools

Job description

About Wonder

Everything’s on the menu at Wonder. Except compromise.

Everything’s on the menu at Wonder. Except compromise.
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible.

About The Role

The Distribution Assistant Operations Manager supports the day-to-day execution of distribution center operations, ensuring products and materials are received, stored, picked, staged, and distributed safely, accurately, and efficiently. This role serves as a key operational leader on the floor and partners closely with the Operations Manager and site leadership to drive team performance, productivity, safety, quality, and service expectations. The Distribution Assistant Operations Manager provides direct leadership to frontline teams, helps coordinate daily labor and workload, addresses operational barriers in real time, and ensures established processes and standards are consistently followed.

The ideal candidate is a hands-on people leader who thrives in a fast-paced environment, is comfortable making decisions in real time, and can balance team leadership with strong operational execution.

This role operates within a high-volume warehouse and distribution facility where teams work around moving equipment, dock operations, and fast-paced logistics workflows. Strict adherence to safety standards and operational procedures is required.

Responsibilities

Distribution Operations

• Support daily distribution operations, including receiving, put-away, replenishment, picking, staging, loading, and outbound execution
• Ensure products and materials move through the facility safely, accurately, and efficiently
• Coordinate daily operational priorities based on volume, staffing, transportation schedules, and business needs
• Monitor workflow throughout the shift and make real-time adjustments to labor and priorities to support service expectations
• Partner with Inventory Control and Planning teams to address shortages, discrepancies, product availability, and inventory-related issues
• Ensure outbound orders are accurately picked, staged, and prepared to meet established delivery schedules
• Identify operational barriers and escalate or resolve issues that could impact production, transportation, or customer service
• Support opening, closing, shift-transition, and daily operational routines

Labor & Workforce Management

• Support daily labor planning based on anticipated volume and operational requirements
• Review staffing levels and adjust team assignments throughout the shift based on changing business needs
• Monitor attendance and ensure appropriate coverage across critical operational functions
• Partner with leadership to manage overtime, voluntary time off, additional staffing needs, and other labor adjustments
• Ensure employee schedules and timekeeping information are accurate and operationally aligned
• Identify staffing or capability gaps and communicate recommendations to site leadership

Safety, Quality & Compliance

• Maintain a strong safety presence throughout the distribution center and reinforce established safety procedures
• Ensure team members follow required food safety, sanitation, Good Manufacturing Practices (GMP), and workplace safety standards
• Conduct routine floor walks and identify unsafe conditions, operational risks, or process gaps
• Address safety concerns immediately and elevate incidents according to established procedures
• Support incident investigations, corrective actions, and safety training as needed
• Ensure equipment, workspaces, docks, staging areas, and storage locations are maintained in accordance with established standards
• Reinforce expectations related to PPE, equipment operation, product handling, and facility procedures

Operational Performance

• Monitor daily operational performance against established productivity, accuracy, quality, and service expectations
• Track key metrics and communicate performance results to the team and site leadership
• Identify performance gaps and support corrective-action plans
• Assist with root-cause analysis for missed deliveries, inventory discrepancies, productivity concerns, damaged product, or other operational issuesMaintain accurate operational documentation and shift handoffs
• Support continuous-improvement initiatives designed to improve safety, productivity, accuracy, and team effectiveness

Cross-Functional Partnership

• Partner closely with Operations, Inventory Control, Planning, Transportation, Production, Food Safety, Safety, Human Resources, and other support functions
• Coordinate with Transportation teams to ensure orders are staged and available according to departure and delivery schedules
• Communicate operational risks, staffing concerns, delays, or service disruptions to appropriate stakeholders
• Participate in daily and weekly operational meetings and provide updates on performance, staffing, safety, and business priorities
• Support site-wide initiatives and operational projects as assigned

Qualifications

• At least two years of lead, supervisor, assistant manager, or related leadership experience in distribution, warehouse operations, fulfillment, or a similar environment
• Experience leading frontline teams in a fast-paced operation
• Strong understanding of warehouse and distribution workflows
• Ability to manage multiple operational priorities and make effective decisions in real time
• Familiarity with food safety requirements and Good Manufacturing Practices (GMP) preferred
• Experience with Warehouse Management Systems (WMS), and workforce-management tools preferred
• Strong communication, organization, and problem-solving skills
• Demonstrated ability to coach employees and hold teams accountable to established standards
• Ability to analyze basic operational metrics and identify performance trends.
• Experience using warehouse, inventory, scheduling, timekeeping, or similar operational systems
• Bilingual preferred

Requirements

• 18 years old and legally authorized to work in the US
• Able to lift, pull, and push 50 pounds of weight by oneself
• Able to stand for extended periods
• Able to move around the warehouse floor and interact with various teams daily
• Ability to read and comprehend safety policies and operational manuals in English; ability to communicate effectively with team members and follow verbal instructions to ensure a safe and productive work environment
• Ability to work flexible schedules, including mornings, nights, weekends, and holidays
• Ability to work in varying temperature zones including cold environments for extended periods
• This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)

Role Details

• Salary Range: $62000 per year - $71500 per year
• Location: Swedesboro, NJ

Benefits

• Medical, Dental, and Vision Insurance
• 100% employer-paid Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Note: Some of our benefits vary by state and depend on the number of hours you work.

Wonder uses an AEDT in its hiring process. Click here for more information.

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.