HR Manager - Employee Relations & Compliance

Mi Pi; Park Ridge, Northern (IL, KY); Hybrid; USD 70,000 - 85,000; Full time

Job summary

Sphere Investigations is seeking an experienced Human Resources Manager in Park Ridge, IL to oversee employee relations, benefits, compliance, and HR operations for a 350+ multi-state workforce. You will lead investigations, coaching, policy updates, and performance processes while developing scalable HR practices across the organization.

The role requires a Bachelor’s degree in HR/Business and at least 5 years of progressive HR experience, including employee relations and performance

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Minimum 5 years of progressive HR experience.
• Minimum 2 years of employee relations and performance management experience.
• Experience with acquisitions integration, organizational growth, or process transformation initiatives preferred.
• Experience with ADP Workforce Now preferred.
• Experience administering HRIS, LMS, and employee performance systems.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Serve as the primary HR resource for employee relations matters, investigations, workplace concerns, and performance management issues.
• Manage escalated employee complaints and workplace concerns beyond the Generalist level.
• Provide guidance to managers regarding coaching, corrective action, performance improvement plans, and terminations.
• Conduct and document employee investigations while ensuring compliance with company policies and employment laws.
• Support retention, engagement, and organizational culture initiatives.
• Administer and manage employee performance processes through ADP Workforce Now and ADP LMS.
• Develop and implement SOPs, workflows, and process improvements that support organizational efficiency.
• Partner with business stakeholders to ensure workforce compliance requirements are maintained across all applicable jurisdictions.
• Ensure compliance with federal, state, and local employment regulations in all operating states.
• Oversee employee benefit enrollment, qualifying life event changes, open enrollment, and benefit audits.
• Monitor benefit communications and employee education efforts to improve enrollment participation and understanding.
• Monitor HR inbox activity and triage employee requests appropriately.
• Guide and mentor HR Generalists and Coordinators in day-to-day HR operations.
• Ensure HR records, employee files, and system documentation are maintained accurately.
• Lead process mapping initiatives and document workflows using tools such as Scribe and related process documentation platforms.
• Assist with employee handbook development, policy updates, and state-specific employment requirements.
• Provide coaching, support, and professional development to HR team members.
• Participate in strategic HR initiatives that support organizational growth and operational excellence.

Skills

Employee relations

Performance management

Coaching

Policy updates

Project management

Interpersonal skills

Education

Bachelor's degree in HR/BA or related

Tools

ADP Workforce Now

ADP LMS

HRIS

Microsoft Office

Job description

Sphere Investigations is seeking an experienced Human Resources Manager in Park Ridge, IL to oversee employee relations, benefits, compliance, and HR operations for a 350+ multi-state workforce. You will lead investigations, coaching, policy updates, and performance processes while developing scalable HR practices across the organization.

The role requires a Bachelor’s degree in HR/Business and at least 5 years of progressive HR experience, including employee relations and performance