HR Manager

Muscon Services; Massachusetts; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with employer match

Two weeks paid time off

Two weeks paid holidays

Earned time off for race weekends

Job summary

Muscon Services is seeking an experienced Human Resources Manager to own the HR function within a dynamic, close-knit organisation. This role involves leading talent acquisition, onboarding, employee relations, performance management, benefits administration and compliance while working closely with senior leadership.

The position is an individual contributor role offering autonomy to shape HR policies and employee initiatives.

Qualifications

• Minimum 3 years of general Human Resources experience.
• Bachelor's degree or higher.
• Active SHRM-CP or PHR certification.
• Hands-on experience in recruitment, onboarding, talent management and performance management.
• Strong understanding of employment laws, HR compliance and best practices.
• Excellent verbal and written communication skills.
• Ability to independently manage multiple HR responsibilities.

Responsibilities

• Lead talent acquisition & onboarding for permanent and seasonal roles.
• Develop HR policies covering recruitment, training, compensation, benefits and employee relations.
• Administer benefits, leave, and compliance with regulations.
• Coordinate performance reviews, goal-setting and employee development.
• Support workforce scheduling for seasonal staffing and major events.
• Maintain confidential employee records and handle investigations when needed.

Skills

Recruitment

Onboarding

Performance management

Employee relations

HR compliance

Communication

Conflict resolution

Education

Bachelor's degree or higher

SHRM-CP or PHR certification

Tools

ADP/HRIS

Job description

We are seeking an experienced and proactive Human Resources Manager to take ownership of the HR function within a dynamic, close-knit organisation.

This is an excellent opportunity for an HR professional looking to take the next step in their career, develop their leadership capabilities and make a meaningful impact by shaping HR policies, processes and employee initiatives.

Working closely with senior leadership, you will oversee a broad range of HR responsibilities, including talent acquisition, onboarding, employee relations, performance management, benefits administration and compliance.

The organisation has a small core team of approximately 28 full-time employees, supported by a significantly larger seasonal workforce of up to 600+ part-time and volunteer employees during its busy operating season.

Please note: This is an individual contributor position with no direct reports. It offers considerable autonomy and the opportunity to put your own stamp on the HR function.

Key Responsibilities

1. Talent Acquisition & Onboarding

Manage full-cycle recruitment for permanent and seasonal positions.

Source candidates through job boards, networking, career fairs and other recruitment channels.

Conduct interviews, assess applicants and recommend suitable candidates.

Coordinate interviews with internal stakeholders and senior leadership.

Organise and manage annual recruitment and job fair activities.

Develop and manage onboarding processes, employee orientations and new-hire documentation.

Monitor employee progress through 30-, 60- and 90-day check-ins.

2. Employee Relations & Engagement

Promote a positive workplace culture and strong employee relationships.

Develop and recommend HR policies covering recruitment, training, compensation, benefits and employee relations.

Support both permanent and seasonal employees.

Manage workplace investigations, disciplinary meetings, grievances and terminations.

Conduct exit interviews and address employee concerns confidentially.

Develop employee engagement, wellness and retention initiatives.

Maintain accurate and confidential employee records.

3. HR Compliance & Benefits Administration

Ensure compliance with applicable employment legislation and HR regulations.

Administer employee benefits, including eligibility, enrolment and termination.

Manage leave administration and support compensation and benefits processes.

Coordinate workers' compensation claims, safety follow-ups and provider relationships.

Maintain and update employee handbooks and state-specific HR policies.

Provide guidance to leadership on HR best practices and compliance matters.

4. Performance & Workforce Management

Coordinate annual performance reviews and employee goal-setting processes.

Support department managers with performance management and employee development.

Monitor employee timekeeping and attendance, escalating concerns where appropriate.

Support workforce scheduling and seasonal staffing requirements.

Ensure employees complete required performance and onboarding milestones.

Provide HR support during major events and busy operational periods, including occasional weekend work.

Working Hours

The working schedule varies depending on the operating season.

April - October

Approximately 10 race weekends during which all employees are required to work.

Working weeks during these weekends can reach approximately 60-65 hours.

Earned time off is provided to compensate for additional weekend work, potentially up to two additional weeks.

October - April

Candidates should be comfortable with the seasonal working schedule and occasional extended working weeks.

Interview Process

The anticipated interview process includes:

First Interview: Meeting with the Chief Financial Officer and President.

Second Interview: Meeting with a Board Member who has HR experience.

Additional Assessment: An assessment may be included as part of the selection process.

Additional Information

No relocation assistance is provided.

Visa sponsorship is not available.

No direct reports; this is a hands-on HR leadership and individual contributor opportunity.

Requirements

Required Qualifications

Minimum 3 years of general Human Resources experience.

Bachelor's degree or higher.

Active SHRM-CP or PHR certification.

Hands-on experience in recruitment, onboarding, talent management and performance management.

Strong understanding of employment laws, HR compliance and best practices.

Excellent verbal and written communication skills.

Strong interpersonal skills and the ability to work effectively with senior leadership, managers and employees.

Ability to independently manage multiple HR responsibilities.

Excellent organisational, problem-solving and conflict-resolution skills.

Ability to handle confidential and sensitive employee matters professionally.

Preferred Qualifications

Experience supporting seasonal, temporary or high-volume workforces.

Previous experience in a small or mid-sized organisation with broad HR responsibilities.

ADP or similar HRIS/payroll system experience.

Workforce scheduling experience, particularly for large events.

Experience managing employee benefits and workers' compensation processes.

The organisation offers a comprehensive benefits package, including:

Medical, dental and vision insurance.

401(k) retirement plan with a 100% employer match on contributions up to 3%, with the potential for an additional 3% match based on company performance.

Two weeks of paid time off.

Two weeks of paid holidays.

Additional earned time off for working designated race weekends, potentially up to two weeks.

Choice of additional employee perks, including: