HR Lead (Bilingual)

Compare Supermarkets; Beaver Creek (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Compare Foods is seeking an HR Lead to manage the full employee life cycle across two stores, including hiring, onboarding, policy, employee relations, compliance, and development. The role requires hands-on work on the sales floor and strong communication and critical thinking skills.

You will collaborate with external and internal recruiters to ensure best hiring practices, coordinate interviews, and maintain accurate HR records.

Qualifications

• 3+ years of hands-on HR experience across recruiting, employee relations, and compliance.
• Knowledge of federal and North Carolina employment law, I-9/E-Verify, and wage-hour rules.
• Discretion in handling sensitive matters with thorough documentation.
• Experience with HRIS, timekeeping, and payroll systems; proficient in Excel/Google Sheets.
• Willingness to work hands-on at two store locations.

Responsibilities

• Own full employee life cycle across multiple stores, including hiring, onboarding, policy, employee relations, compliance, and development.
• Work alongside recruiters, both external and internal, to ensure best hiring practices.
• Assist with administrative duties such as scheduling interviews and meetings.
• Serve as the first point of contact for the human resources department.
• Answer telephone calls and email inquiries from both internal and external parties.
• Other duties as assigned.

Skills

HR experience

Employment law

I-9/E-Verify

Discretion

Excel/Sheets

Timekeeping

Payroll systems

Organized

Driver's license

Communication

Education

BA/BS in HR or related field

Tools

HRIS

Google Sheets

Payroll systems

Job description

HR Lead

About the Role

Compare Foods is a family-owned independent grocery operation serving Fayetteville and Spring Lake with two stores and over 80 employees. We are building a professionally managed, scalable company, and our people are central to that.

The HR Lead owns the full employee life cycle across both stores: hiring, onboarding, policy, employee relations, compliance, and development. This is a hands-on role that includes time on the sales floor. To succeed in this position, you'll need excellent communication and critical thinking skills, and you'll be willing to lend a hand with other ad hoc tasks our team needs help with.

HR Lead Responsibilities

• Own the full employee life cycle across multiple stores, including hiring, onboarding, policy, employee relations, compliance, and development
• Work alongside recruiters, both external and internal, to ensure best hiring practices
• Assist with administrative duties such as scheduling interviews and meetings
• Serve as the first point of contact for the human resources department
• Answer telephone calls and email inquiries from both internal and external parties
• Other duties as assigned

Employee Relations and Discipline

• Serve as a trusted point of contact for employees across both stores on workplace questions, concerns, and conflicts
• Address and help resolve employee relations issues fairly, consistently, and with appropriate confidentiality
• Support managers in documenting performance concerns and administering corrective action, including warnings
• Maintain accurate records of disciplinary actions and related communications

Recruiting and Onboarding

• Work alongside recruiters, both external and internal, to attract and hire qualified candidates and ensure best hiring practices
• Schedule interviews and meetings and coordinate the hiring process with store managers
• Assist in new employee orientation by creating onboarding packets and answering questions regarding key tenets of employment
• Ensure new hires have the information and support they need to get started successfully

Compliance and Records

• Maintain employee documentation and records, including hiring information, warnings, and sick and vacation leave
• Apply knowledge of HR best practices and labor laws to keep both stores compliant
• Keep employee files organized, accurate, and securely stored

Payroll, Timekeeping, and Benefits

• Track payment records and process payroll, both checks and direct deposits
• Monitor timekeeping and attendance records, including sick and vacation leave
• Answer employee questions regarding pay, time records, and benefits

Policies, Training, and Development

• Update company policies to ensure legal compliance
• Communicate policies and policy changes clearly to employees and managers
• Support training and development efforts that help employees grow within the company

Training and Development

• Keep the employee handbook, SOPs, and job descriptions current and bilingual
• Coordinate training programs, including manager-in-training, Store Director onboarding, and our 12-month Assistant Store Manager trainee program
• Run the performance review cycle and help managers hold regular one-on-ones

HR Lead Requirements

Required

• 3+ years of hands-on HR experience, including recruiting, employee relations, and compliance
• Working knowledge of federal and North Carolina employment law, I-9/E-Verify, and wage-and-hour rules
• Proven ability to handle sensitive matters with discretion and document them thoroughly
• Comfortable with HRIS, timekeeping, and payroll systems, plus Excel or Google Sheets
• Organized, punctual, and able to manage many open items across two locations
• Valid driver's license
• Willingness to work hands-on, including time on the sales floor
• Excellent communication and critical thinking skills, and a team-player attitude

Preferred

• BA/BS in human resources or a similar field