HR Helpdesk & Services Specialist

Berkshire Health Systems; Pittsfield (MA); On-site; USD 45,000 - 55,000; Full time

Job summary

Berkshire Health Systems in Pittsfield, MA seeks an HR Shared Services Representative I to respond to employee and manager inquiries for HR-related matters and provide day-to-day administrative support to HR Business Partners.

You will assist with employee self-service tools, deliver accurate information about policies and programs, and maintain high standards of customer service in a fast-paced environment.

Qualifications

• Experience in a fast-paced office environment is required.
• Experience using HRIS is strongly preferred.
• Excellent customer service and ability to handle confidential information.

Responsibilities

• Respond to employee and manager inquiries for HR-related matters.
• Provide support for employee self-service tools and resources.
• Provide accurate information about policies, processes, and programs.
• Deliver day-to-day administrative support to HR Business Partners.

Skills

Customer service

Attention to detail

Organizational skills

Education

Associate degree in Business or related field

Bachelor’s degree preferred

Tools

HRIS

Microsoft Office

Job description

Berkshire Health Systems in Pittsfield, MA seeks an HR Shared Services Representative I to respond to employee and manager inquiries for HR-related matters and provide day-to-day administrative support to HR Business Partners.

You will assist with employee self-service tools, deliver accurate information about policies and programs, and maintain high standards of customer service in a fast-paced environment.