HR Generalist Recruiting Coordinator

Total Fire Protection; Grand Rapids (MI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) with matching

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible spending account

Health savings account

Professional Development

Paid Time Off & Holidays

Employee Referral Program

Company Events & Social Activities

Yearly Apparel Allowance

Job summary

Total Fire Protection in Grand Rapids, MI is seeking an HR Generalist to support HR operations, employee relations, benefits, payroll coordination, and onboarding. This role handles HRIS data, maintains records, assists with compliance, and partners with managers to drive a positive workplace culture.

Ideal candidates hold a Bachelor's in HR or related field, 2–5 years of experience, knowledge of HR principles and employment laws, and proficiency with HRIS/ATS and MS Office.

Qualifications

• Bachelor's degree in HR, business administration, or related field required.
• 2–5 years of HR, recruiting, or generalist experience.
• Knowledge of HR principles, employment laws, and recruiting best practices.
• Strong interpersonal, organizational, and communication skills.

Responsibilities

• Serve as a point of contact for employee questions on policies, benefits, and HR processes.
• Support onboarding and offboarding activities, including paperwork and orientations.
• Maintain accurate HRIS data and generate workforce reports.
• Support payroll processing in collaboration with finance.
• Own full-cycle recruiting and manage requisitions across boards/ATS.

Skills

HR principles

Interpersonal skills

Organizational skills

Written/verbal communication

Discretion

Multi-tasking

MS Office

Education

Bachelor's degree in Human Resources or related field

Tools

HRIS/ATS systems

Microsoft Office Suite

Job description

Key Responsibilities:

HR Operations & Employee Relations

• Serve as a point of contact for employee questions on policies, benefits, and HR processes

• Address workplace issues and help resolve conflicts professionally

• Support a positive workplace culture and employee engagement initiatives

• Maintain accurate employee records and HRIS data

• Support onboarding and offboarding processes, including paperwork, orientation logistics, and exit interviews

• Generate HR reports and analyze workforce data

• Support payroll processing in collaboration with finance/payroll teams

Performance Management

• Assist with performance review processes and goal setting

• Provide guidance to managers on employee development and corrective action

• Track performance metrics, review cycles, and maintain documentation

Benefits & Compensation Administration

• Administer employee benefits programs (health, retirement, leave) and support open enrollment

• Respond to benefit inquiries and support enrollment processes

• Assist with compensation benchmarking and salary administration

Compliance & Policy Management

• Ensure compliance with federal, state, and local employment laws

• Assist in drafting and updating the employee handbook and HR policies

• Support audits and ensure accurate recordkeeping

Recruiting & Onboarding

• Own full-cycle recruiting: job postings, requisition management, sourcing, screening, interviewing, and offers

• Post job openings and manage requisitions across job boards and the ATS

• Screen resumes and conduct initial phone screens

• Schedule interviews and coordinate communication between candidates and hiring managers

• Maintain candidate pipelines and ensure a positive candidate experience throughout the process

• Assist with offer letter preparation and background check coordination

• Partner with hiring managers to identify staffing needs

• Support employer branding efforts (careers page content, job fairs, social media postings)

• Track recruiting metrics (time-to-fill, source of hire, pipeline conversion) and report to the Recruiting Manager

• Conduct new-hire onboarding and orientation

Cross-Functional & Administrative

• Partner with the HR Manager and Recruiting Manager to prioritize competing deadlines across HR and recruiting workstreams

• Maintain confidentiality of sensitive employee and candidate information

• Assist with special projects and process improvement initiatives as assigned

Qualifications:

Education & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field helpful

• 2–5 years of experience in HR, recruiting, or a related generalist role required

• Knowledge of HR principles, employment laws, and recruiting best practices

• Strong interpersonal, organizational, and written/verbal communication skills

• Ability to handle sensitive employee and candidate information with discretion

• Comfortable managing multiple priorities across two functional areas without close oversight

• Proficiency in HRIS/ATS systems and Microsoft Office Suite

Preferred Qualifications

• PHR/SHRM-CP certification (or in progress)

• Experience in a multi-state or fast-paced work environment

• Familiarity with UKG Ready is a plus

What Success Looks Like:

• Employees and candidates receive timely, accurate, and friendly support

• HR records and recruiting pipelines are well-maintained and up to date

• The HR Manager and Recruiting Manager can rely on you to keep processes moving without close oversight

• You proactively flag issues or bottlenecks before they become problems

Job Type: Full-time

Pay: $55,000k to $70,000k per year

Schedule: 8 hour shift - Monday to Friday

Benefits

At Total Fire Protection, we recognize that our employees are the backbone of our success, and we are committed to fostering a work environment that not only values their contributions but also supports their overall well-being. Here are some of the benefits you can enjoy as a valued member of our team:

• Health insurance
• 401(k) with matching (fully vested after 2 years)
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Professional Development
• Paid Time Off & Holidays
• Employee Referral Program
• Company Events & Social Activities
• Yearly Apparel Allowance

By joining Total Fire Protection, you not only become part of a dynamic and innovative team but also gain access to a comprehensive benefits package designed to support your professional and personal growth. We are committed to investing in our employees' success and well-being.