HR Generalist: Onboarding, Policies & Ops

Outreach; Carol Stream (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Salary: $60,000–$65,000 per year

Paid vacation & holidays

Health, Dental, Vision, Life insurance

403(b) retirement plan

Employee Assistance Program

Flexible scheduling

Job summary

Outreach is seeking a full-time Human Resources Generalist to support HR operations onsite in Illinois. You will partner with the Senior HR Officer and the HR team to enhance the employee experience and ensure compliant HR processes.

Responsibilities include managing the annual performance cycle, coordinating New Employee Orientation, maintaining HR records, updating policies, and driving HR projects to improve efficiency and service.

Qualifications

• Bachelor’s degree in HR, Business Administration, Organizational Leadership, or related field preferred.
• Minimum 3 years of progressive HR, program coordination, operations, records management, or related experience preferred.
• Experience supporting performance management, employee orientation, HR documentation, records audits, or process-improvement projects preferred.
• Working knowledge of employment practices, confidentiality requirements, and HR compliance principles.

Responsibilities

• Coordinate the organization’s annual performance management cycle, including timelines, documentation, reporting, supervisor support, and employee communications.
• Plan, facilitate, and continuously improve monthly New Employee Orientation, including support for 30-, 60-, and 90-day check-ins.
• Maintain accurate HR records, personnel files, document retention practices, policy acknowledgments, and the HR document library to support compliance and audit readiness.
• Support HR content work including the development, revision, formatting, and rollout of HR policies, procedures, supervisor guides, SOPs, and employee handbook updates.
• Lead and coordinate HR operational projects from planning through implementation, focusing on process improvements that increase efficiency, consistency, and employee service.
• Partner with HRIS and Payroll to ensure HR processes integrate effectively within Paycom and other HR systems.
• Develop and maintain HR dashboards, reports, and metrics related to performance management, onboarding, employee engagement, compliance, and operational effectiveness.
• Analyze HR data, employee feedback, and operational trends to identify opportunities for continuous improvement and recommend practical solutions.
• Support compliance initiatives by monitoring required documentation, performing routine file audits, maintaining audit readiness, and assisting with regulatory reporting and agency reviews.
• Create and deliver professional HR communications, training materials, presentations, and resources for employees and supervisors.
• Collaborate with HR team members to provide responsive customer service, resolve operational issues, and support organizational initiatives and special projects.
• Maintain professionalism and confidentiality while demonstrating sound judgment and alignment with Outreach’s mission, values, and culture.

Skills

Project management

Organizational skills

Writing skills

Facilitation

Communication skills

Education

Bachelor’s degree in HR, Business Administration, Organizational Leadership, or related field

Tools

Paycom

Microsoft Office

Job description

Outreach is seeking a full-time Human Resources Generalist to support HR operations onsite in Illinois. You will partner with the Senior HR Officer and the HR team to enhance the employee experience and ensure compliant HR processes.

Responsibilities include managing the annual performance cycle, coordinating New Employee Orientation, maintaining HR records, updating policies, and driving HR projects to improve efficiency and service.