HR Generalist - On-Site Compliance & Employee Support

Mental Health Association - Western MA; Chicopee (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Family leave

Long-term disability

Job summary

Mental Health Association - Western MA is seeking an HR Generalist to administer a broad range of HR programs for all employees. Under the Director of Human Resources, you will support onboarding, background checks, leave administration, HRIS maintenance, and employee services, ensuring policy compliance.

This 100% on-site role in Chicopee, MA, runs 40 hours weekly at $22–$24 per hour. You will act as a liaison between HR and staff, help with audits, maintain HR records, and support a compliant,

Qualifications

• Bachelor’s degree in HR, Business Admin, or related field preferred.
• At least one year of experience in a relevant HR role preferred.
• Highly detail-oriented with accuracy in HR records, processes, and compliance tasks.
• Excellent verbal and written communication skills.
• High degree of discretion and confidentiality.
• Ability to work independently and collaboratively across departments.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Coordinate onboarding compliance activities, including background check processing, fingerprinting coordination, and verification of completed new-hire requirements.
• Serve as a point of contact for employee support inquiries, providing guidance on HR processes, policies, and required documentation.
• Maintain working knowledge of local, state, and federal employment laws and support compliance across HR operations and practices.
• Collaborate with managers to ensure fair and consistent HR practices, provide guidance on employee-related questions, and support a positive and compliant workplace environment.
• Maintain ongoing HR compliance, prepare for external audits when scheduled, and implement follow-up actions to address any findings or recommendations.
• Manage the onboarding of new hires in the payroll system and ensure HRIS records are accurate and up-to-date for all employees.
• Manage the full lifecycle of employee leaves of absence, including short-term, long-term, and intermittent leave, ensuring 100% compliance with company policy, state, and federal regulations (e.g., FMLA, ADA).
• Coordinate and administer ADA accommodations and other legally mandated accommodations to support employees’ safe and timely return to work.
• Ensure all leave requests are properly documented, tracked, and maintained in HR systems, including timely updates and accurate recordkeeping.
• Serve as the primary point of contact for employees regarding leave policies, providing clear communication, guidance, and support throughout the leave process.
• Collaborate with management, HR, and medical providers to evaluate and approve leave requests in alignment with legal requirements and organizational standards.
• Monitor leave balances, deadlines, and return-to-work requirements, ensuring a seamless transition back to the workplace.
• Participate in administrative team meetings and support HR-related planning initiatives.
• Carry out special projects and assignments as directed by the Director of Human Resources or senior leadership.

Skills

Verbal and written communication

Discretion and confidentiality

Organization and multitasking

HRIS ATS proficiency

Microsoft Office proficiency

Professionalism

Education

Bachelor’s degree in HR or related field

Tools

HRIS

Job description

Mental Health Association - Western MA is seeking an HR Generalist to administer a broad range of HR programs for all employees. Under the Director of Human Resources, you will support onboarding, background checks, leave administration, HRIS maintenance, and employee services, ensuring policy compliance.

This 100% on-site role in Chicopee, MA, runs 40 hours weekly at $22–$24 per hour. You will act as a liaison between HR and staff, help with audits, maintain HR records, and support a compliant,