HR Generalist: Multi-Unit Restaurant, On-Site

Pita Way; Fenton (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Pita Way is seeking an experienced HR Generalist to support a fast-growing multi-unit restaurant organization from our Waterford, Michigan headquarters. This on-site role partners with the HR Director to handle employee relations, recruitment, payroll support, and HRIS maintenance across ~55 restaurants and two concepts.

Ideal candidates bring 3+ years in HR, strong communication, and a track record of coaching managers, ensuring policy compliance, and maintaining confidential employee records.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management, or a related field preferred; equivalent relevant HR experience will also be considered.
• 3+ years of Human Resources experience, preferably in an HR Generalist or similar role.
• Working knowledge of federal and state employment laws and HR best practices.
• Experience handling employee relations matters and workplace investigations.
• Experience supporting managers with disciplinary and performance issues.
• Experience with recruiting, hiring, onboarding, and employee documentation.
• Strong written communication and documentation skills.
• Strong organizational skills and attention to detail.
• Ability to handle confidential and sensitive information appropriately.
• Ability to manage multiple priorities and employee matters simultaneously.
• Strong interpersonal skills and the ability to communicate effectively with employees at every level of the organization.
• Comfortable working independently while knowing when an issue should be escalated to the HR Director.
• Proficiency with HRIS platforms, Microsoft Office, Google Workspace, or similar business systems.
• Ability to work on-site at our Waterford, Michigan headquarters.

Responsibilities

• Building strong working relationships with restaurant Team Leaders, managers, field leaders, and other operations leadership.
• Helping ensure HR policies are applied consistently from location to location.
• Supporting employees working different schedules, including nights and weekends when necessary.
• Managing a high volume of employee questions and issues while appropriately prioritizing urgent matters.
• Understanding the unique HR challenges associated with hourly restaurant employees.
• Helping managers improve employee retention and workplace culture.
• Supporting new restaurant openings and company expansion from an HR perspective.
• Assisting with hiring and onboarding processes during periods of rapid growth.
• Identifying locations or managers that may require additional HR coaching or support.
• Visiting restaurant locations periodically when HR presence is beneficial.

Skills

Communication skills

Interpersonal skills

Organizational skills

Confidentiality

Coaching managers

Education

Bachelor's degree in HR or related field

SHRM-CP or PHR certification

Tools

HRIS systems

Microsoft Office

Google Workspace

Job description

Pita Way is seeking an experienced HR Generalist to support a fast-growing multi-unit restaurant organization from our Waterford, Michigan headquarters. This on-site role partners with the HR Director to handle employee relations, recruitment, payroll support, and HRIS maintenance across ~55 restaurants and two concepts.

Ideal candidates bring 3+ years in HR, strong communication, and a track record of coaching managers, ensuring policy compliance, and maintaining confidential employee records.