HR Generalist: Growth, Engagement & Compliance

MCI; Wichita (KS); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Supplemental Insurance

Career Growth

Paid Training

Fun, Engaging Work Environment

Casual Dress Code

Job summary

MCI is seeking an experienced Human Resource Generalist to support key people initiatives, foster employee relations, ensure compliance with state and federal regulations, and provide comprehensive HR support across the organization. This is a full-time, on-site position offering competitive compensation, comprehensive benefits, paid time off, and incentives.

The ideal candidate will be a confident communicator with prior call center or client services experience, and a drive to contribute to a

Qualifications

• 2+ years of experience as an HR Generalist.
• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience).
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Familiarity with training tools and techniques.
• Strong conflict resolution skills.

Responsibilities

• Provide general HR support in collaboration with operations teams.
• Maintain accurate and timely entries in HRIS systems.
• Ensure consistent and fair application of HR policies and procedures.
• Conduct audits and compliance checks, including payroll and reporting verifications.
• Maintain employee records in accordance with legal requirements.
• Communicate and implement updates to HR policies and procedures.
• Align HR strategies with business goals and recommend improvements.
• Promote employee engagement through a proactive, hands-on approach (including remote interactions).
• Handle employee relations matters, including conflict resolution and problem-solving.
• Adapt to a dynamic and evolving work environment influenced by economic and policy changes.
• Drive innovation in HR practices and continuous process improvement.
• Lead initiatives related to employee relations, retention, and recognition.
• Manage a high-volume workload and multiple priorities effectively.
• Demonstrate strong organizational and interpersonal skills.

Skills

HR Generalist experience

Interpersonal skills

Verbal & written communication

MS Office proficiency

Training tools familiarity

Conflict resolution

Time management & multitasking

Adaptability to fast-paced environment

Teaching/ mentoring abilities

Education

Bachelor’s degree in Human Resources, Business, or related field

Tools

HRIS systems

Microsoft Office

Job description

MCI is seeking an experienced Human Resource Generalist to support key people initiatives, foster employee relations, ensure compliance with state and federal regulations, and provide comprehensive HR support across the organization. This is a full-time, on-site position offering competitive compensation, comprehensive benefits, paid time off, and incentives.

The ideal candidate will be a confident communicator with prior call center or client services experience, and a drive to contribute to a