Human Resources Generalist

OneMCI; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Medical Benefits

Dental and Vision Coverage

Paid Vacations and Holidays

Incentive Contests

Career Growth Opportunities

Paid Training

Fun Work Environment

Job summary

Join a forward-thinking company as a Human Resources Generalist, where your expertise will help shape a vibrant workplace. In this full-time, on-site role, you will collaborate with team leaders to implement HR strategies that enhance employee engagement and organizational effectiveness. With a commitment to excellence, you will manage various HR processes, ensuring compliance and fostering positive employee relations. This role offers a dynamic environment where your contributions will be valued, and your professional growth is supported through comprehensive benefits and incentives. If you thrive in a fast-paced setting and are passionate about HR, this opportunity is for you!

Qualifications

• Minimum 2 years of HR Generalist experience required.
• Bachelor's degree in Human Resources or related field preferred.

Responsibilities

• Provide general HR support and manage HR processes.
• Conduct audits and ensure compliance with policies.
• Drive employee engagement and retention programs.

Skills

Interpersonal Skills

Communication Skills

Conflict Resolution

Organizational Skills

Presentation Skills

Time Management

Education

Bachelor's Degree in Human Resources

Equivalent Experience

Tools

Microsoft Office Suite

Job description

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are committed to excellence and innovation, establishing ourselves as a trusted industry partner.

We are seeking an experienced Human Resources Generalist to support our HR initiatives, promote positive employee relations, ensure compliance with regulations, and provide comprehensive HR support. Ideal candidates should be charismatic public speakers, friendly, creative, reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred.

This is a full-time, on-site position requiring reporting to one of our locations. We offer bonuses, comprehensive medical, dental, and vision benefits, paid vacations and holidays, and incentive contests.

SALARY

$30,000 - $40,000 per year

POSITION RESPONSIBILITIES

What does someone in this role do?

The HR Generalist partners with team leaders to implement HR strategies focused on training, organizational effectiveness, workforce planning, and employee engagement. They manage programs across various HR processes, understanding business priorities and translating them into value-added work. The role requires problem-solving skills and the ability to drive solutions.

• Provide general HR support in partnership with operations
• Perform accurate data entries in HRIS databases
• Administer policies fairly and consistently
• Conduct audits and compliance functions, including payroll verification
• Maintain employee records per legal requirements
• Communicate policy changes effectively
• Align HR strategies with business goals
• Monitor employee engagement proactively, including remote interactions
• Handle employee relations, dispute resolution, and problem-solving
• Adapt to a dynamic work environment responding to economic and fiscal changes
• Innovate HR solutions and improve processes
• Drive employee retention and reward programs
• Manage high-volume workloads and multiple priorities
• Exhibit strong organizational and interpersonal skills

CANDIDATE QUALIFICATIONS

Are you a good fit?

Candidates should demonstrate good judgment, confidence, flexibility, and a fun, enthusiastic disposition capable of motivating diverse personalities and learning styles.

• Minimum 2 years of HR Generalist experience
• Bachelor's degree in Human Resources, Business, or related field, or equivalent experience
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office Suite
• Knowledge of training tools and techniques
• Effective conflict resolution skills
• Strong time management and organizational skills
• Excellent presentation skills (oral and written)
• Ability to thrive in a fast-paced environment
• Capability to address performance gaps constructively
• Comfort with providing and receiving critical feedback
• Efficient at prioritizing and organizing work to meet deadlines

Preferred Qualifications:

• Experience in government or military settings is a plus
• Experience in a contact center environment is a plus
• Graduation from an accredited college or university is a plus
• SHRM-SCP or similar certification is a plus

COMPENSATION DETAILS

What do we offer?

We value your contributions with competitive compensation and benefits, including paid time off, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a fun work environment. Specific benefits may vary by location.

If you're ready to join a company that recognizes your efforts and supports your growth, apply today!