HR Generalist: Employee Relations & Policy Leader

EssilorLuxottica; Dallas (TX); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

EssilorLuxottica seeks a Human Resources Generalist to partner with management, promote positive associate relations, and support HR strategy. The role interprets policies, addresses performance issues, counsels managers and associates, and conducts investigations with HRBP, maintaining confidentiality and high ethical standards.

Join a global leader offering a comprehensive total rewards package, career development, and a collaborative, diverse work environment across a respected eyewear

Qualifications

• Bachelor's degree in Human Resource discipline as required.
• 5+ years of Employee Relations experience or related HR experience.
• Excellent customer service, communications and interpersonal skills.
• Excellent active listening and comprehension skills.
• Willing and capable of independently making decisions.
• Demonstrates customer sensitivity; consultative approach to resolve issues.
• Ability to remain calm in high pressure situations.
• Strong consultative skills and policy-based judgment.
• Ability to conduct investigations in a neutral manner.
• Maintain confidentiality and professionalism.

Responsibilities

• Provides exceptional customer service to managers and associates; educates on policy interpretation, behavior, performance management and development.
• Assists managers with diagnosing issues; applies company policies and applicable laws to reduce risk and support HR strategy.
• Takes accountability for issue identification, prioritization, and escalation; conducts investigations with HRBP as needed.
• Coaches supervisors on giving feedback and developing performance improvement plans with proper documentation.
• Uses systems to capture data, analyze HR trends, and prepare reports for management.

Skills

Customer service

Communications

Interpersonal skills

Active listening

Decision making

Confidentiality

Written communications

Verbal communications

Critical thinking

Attention to detail

Team collaboration

Policy interpretation

Risk awareness

Education

Bachelor's degree in Human Resources

Tools

Microsoft Office

Job description

EssilorLuxottica seeks a Human Resources Generalist to partner with management, promote positive associate relations, and support HR strategy. The role interprets policies, addresses performance issues, counsels managers and associates, and conducts investigations with HRBP, maintaining confidentiality and high ethical standards.

Join a global leader offering a comprehensive total rewards package, career development, and a collaborative, diverse work environment across a respected eyewear