HR Generalist (Employee Relations Focused)

CommonSail Investment Group; Brighton (MI); On-site; USD 55,000 - 70,000; Full time

Job summary

CommonSail Investment Group is seeking an HR Generalist with an Employee Relations focus to support leaders and employees in a senior care context. The role emphasizes policy guidance, performance management, and compliance, handling inquiries, investigations, onboarding, and HR data integrity.

The ideal candidate has 2–4 years of HR experience, a bachelor’s degree (HR preferred), and proficiency with MS Office and HRIS.

Qualifications

• Bachelor's degree required; degree in Human Resources preferred.
• 2–4 years of progressive human resources experience required.
• Strong ability to manage multiple priorities, meet deadlines, and work independently.
• Working knowledge of employee relations practices, corrective action processes, and basic employment law.
• Proficiency with Microsoft Office; HRIS experience preferred.

Responsibilities

• Serves as a first point of contact for leaders and employees on HR policies and inquiries.
• Guides leaders on performance management, corrective actions, and leave/accommodation requirements (including ADA).
• Advises on day-to-day employee relations issues, attendance, performance, and policy interpretation.
• Supports disciplinary actions up to terminations in alignment with policy and law.
• Conducts low-level employee relations investigations and documents findings.
• Ensures investigations are confidential and compliant, escalating complex matters as needed.
• Triages high volume inquiries using Salesforce case management; ensures timely resolutions.
• Maintains confidential employee records related to compensation, benefits, training, and status changes.
• Assists with onboarding and smooth new-hire experience.
• Supports HR Business Partners and leadership with projects, audits, and initiatives.
• Demonstrates alignment with company culture and beliefs; promotes engagement.

Skills

Empathy

Judgment & Discretion

Prioritization

Communication

Learning Agility

Accountability

Confidentiality

Education

Bachelor’s degree

HR degree preferred

Tools

Microsoft Office

HRIS

Job description

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HR Generalist (Employee Relations Focused)

Position Summary: The Human Resources Generalist provides day-to-day support to leaders and employees within the senior housing and healthcare industry. This role serves as a trusted resource on company policies, procedures, and employment practices, with a strong focus on employee relations, compliance, and operational HR support. The Human Resources Generalist independently manages routine HR matters and conducts low-level investigations with minimal oversight, escalating more complex issues as appropriate. This position requires sound judgment, discretion, empathy, and the ability to operate effectively in an Employee First and people-focused environment.

Required Experience for Payroll and Compensation Specialist

• Bachelor’s degree required; degree in Human Resources is preferred.
• 2–4 years of progressive human resources experience required
• Demonstrated ability to manage multiple priorities, meet deadlines, and work independently.
• Working knowledge of employee relations practices, corrective action processes, and basic employment law.
• Strong computer proficiency, including Microsoft Office applications; HRIS experience preferred.

Accountabilities and Job Duties:

Employee Relations & Leader Support

• Serves as a first point of contact for leaders and employees regarding HR policies, procedures, and employment-related questions.
• Provides guidance and coaching to leaders on performance management, corrective action, documentation, and compliance with leave of absence and accommodation requirements (including ADA).
• Provides guidance to leaders on day-to-day employee relations issues, including attendance, performance concerns, and policy interpretation.
• Supports in disciplinary actions up to and including terminations, in alignment with company policy and employment laws.

Investigations & Compliance

• Conducts low-level employee relations investigations independently, including gathering facts, interviewing parties, documenting findings, and recommending outcomes.
• Ensures investigations are handled consistently, confidentially, and in compliance with company standards and applicable laws.
• Escalates complex or sensitive matters to HR leadership as appropriate.

HR Operations & Administration

• Triages and responds to a high volume of employee and leadership inquiries using the company’s Salesforce case management system, ensuring timely, accurate, and consistent resolution.
• Administers and supports human resource policies and procedures across assigned communities or departments.
• Assists with onboarding activities, ensuring a smooth and compliant new-hire experience.
• Maintains accurate and confidential employee records and HR data related to compensation, benefits, training, recruitment, and employee status changes.
• Prepares internal employee communications with appropriate oversight.
• Supports HR Business Partners and HR leadership with projects, audits, and initiatives as needed.

Culture & Engagement

• Demonstrates a strong understanding of our 1440 company culture and Common Beliefs.
• Models professionalism, empathy, and servant leadership in all interactions.
• Supports initiatives that enhance employee engagement, retention, and workplace culture.

Skills for Success:

• Empathy: Demonstrates genuine care and respect for employees and leaders in a people-focused environment.
• Judgment & Discretion: Handles sensitive matters with professionalism and confidentiality.
• Prioritization & Multitasking: Effectively manages multiple priorities, projects, and deadlines in a fast-past environment while maintaining accuracy, responsiveness, and attention to detail.
• Communication: Strong verbal, written, and listening skills; able to explain policies clearly and professionally.
• Learning Agility: Demonstrates a willingness to learn and adapt.
• Accountability: Sets high standards for personal performance and follows through on commitments.
• Confidentiality: Maintains strict confidentiality of employee and company information at all times.

General Working Conditions:

While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 20 pounds. The noise level in the work environment is moderate. Occasional travel may be required.