HR Generalist – DocuSign Admin & Onboarding (Plano)

WCL Group; Plano (TX); On-site; USD 118,474,000 - 123,295,000; Full time

Job summary

WCL Group is seeking an HR Generalist to provide DocuSign document management, onboarding support, and reporting within the NA Shared Services Center. This onsite Plano role supports onboarding, mail merges, and ticketing across multiple systems.

The ideal candidate has 1+ year DocuSign experience, a background with Workday, and strong communication and organizational skills. This contract position offers a 6-month term with potential extension or conversion to full-time.

Qualifications

• Bachelor's degree or 2-3 years related experience required.
• Minimum one year of DocuSign experience required.
• Advanced DocuSign experience: sending, mail merge, Retrieve, reporting.
• Experience with Workday.
• Strong verbal and written communication, attention to detail, and customer service skills.
• Ability to work independently and manage time effectively.
• Excel vlookup and pivot table skills preferred.
• Experience with Microsoft Office.
• Ability to handle highly confidential information.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Create and send DocuSign documents.
• Send DocuSign mail merges.
• Run and analyze reports using DocuSign Retrieve.
• Admin for DocuSign: maintain users, create groups, manage regional account.
• Weekly and monthly reports.
• Manage and monitor shared mailboxes.
• Onboard and train new hires on the team.
• Manage tickets, reports, roster uploads, HQ questions.
• Create and work tickets as needed.
• Learn and provide excellent customer service.
• Train other team members and subsidiaries as needed.

Skills

DocuSign

Workday

Excel (VLOOKUP & Pivot)

Communication skills

Time management

Customer service

Education

Bachelor's degree or 2-3 years related experience

Tools

Microsoft Office

Job description

WCL Group is seeking an HR Generalist to provide DocuSign document management, onboarding support, and reporting within the NA Shared Services Center. This onsite Plano role supports onboarding, mail merges, and ticketing across multiple systems.

The ideal candidate has 1+ year DocuSign experience, a background with Workday, and strong communication and organizational skills. This contract position offers a 6-month term with potential extension or conversion to full-time.