HR Generalist 3

WCL Group; Plano (TX); On-site; USD 118,474,000 - 123,295,000; Full time

Job summary

WCL Group is seeking an HR Generalist to provide DocuSign document management, onboarding support, and reporting within the NA Shared Services Center. This onsite Plano role supports onboarding, mail merges, and ticketing across multiple systems.

The ideal candidate has 1+ year DocuSign experience, a background with Workday, and strong communication and organizational skills. This contract position offers a 6-month term with potential extension or conversion to full-time.

Qualifications

• Bachelor's degree or 2-3 years related experience required.
• Minimum one year of DocuSign experience required.
• Advanced DocuSign experience: sending, mail merge, Retrieve, reporting.
• Experience with Workday.
• Strong verbal and written communication, attention to detail, and customer service skills.
• Ability to work independently and manage time effectively.
• Excel vlookup and pivot table skills preferred.
• Experience with Microsoft Office.
• Ability to handle highly confidential information.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Create and send DocuSign documents.
• Send DocuSign mail merges.
• Run and analyze reports using DocuSign Retrieve.
• Admin for DocuSign: maintain users, create groups, manage regional account.
• Weekly and monthly reports.
• Manage and monitor shared mailboxes.
• Onboard and train new hires on the team.
• Manage tickets, reports, roster uploads, HQ questions.
• Create and work tickets as needed.
• Learn and provide excellent customer service.
• Train other team members and subsidiaries as needed.

Skills

DocuSign

Workday

Excel (VLOOKUP & Pivot)

Communication skills

Time management

Customer service

Education

Bachelor's degree or 2-3 years related experience

Tools

Microsoft Office

Job description

CLIENT HIGHLIGHT

The client you will be working for is a Top 20 Fortune Global 500 Consumer Electronics and Technology Company. This opportunity will give you experience in the technology sector in the United States with a company that is a globally recognized leader in smartphones, televisions, home appliances, and semiconductor innovation - and one of the most well-known brands in the world.

LOCATION

Onsite

Plano, TX 75023

SCHEDULE

Monday-Friday, 40 hours per week

COMPENSATION

$42.25 per hour

CONTRACT TERM

6-month contract with high likelihood of extension/conversion to full-time employee

POSITION OVERVIEW

The HR Generalist provides administrative support within the NA Shared Services Center, focused primarily on DocuSign document management, mail merges, and reporting. This role administers the regional DocuSign account, manages shared mailboxes, supports onboarding and training for new team members, and handles ticketing across multiple systems.

RESPONSIBLITIES

• Create and send DocuSign documents
• Send DocuSign mail merges
• Run and analyze reports using DocuSign Retrieve
• Admin for DocuSign to include: maintaining DocuSign users, create groups, and manage regional DocuSign account
• Weekly and monthly reports
• Manage and monitor shared mailboxes
• Onboard and train new hires on the team
• Manage tickets, reports, roster uploads, HQ questions
• Create and work tickets as needed
• Ability and willingness to learn as well as provide excellent customer service
• Ability and willingness to train other team members and/or other subsidiaries

REQUIRED QUALIFICATIONS/SKILLS

• Bachelor's degree or 2 to 3 years of related experience required
• Minimum one year of DocuSign experience required
• Advanced DocuSign experience required: sending, mail merge, Retrieve, reporting.
• Previous experience with Workday.
• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently and manage one's time.
• Microsoft Excel vlookup and pivot table skills preferred.
• Previous experience with Microsoft Office.
• Ability to handle highly confidential requests and information
• Ability to handle multiple tasks and work in a fast-paced environment.