HR Generalist - Bearhouse

Build-A-Bear Workshop, Inc.; Groveport (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Build-A-Bear Workshop, Inc. is seeking an HR Generalist to support our warehouse operations. This role delivers comprehensive HR services including recruitment, employee relations, compliance, and training to foster a positive and productive work environment.

The ideal candidate thrives in a fast-paced setting, partners with leadership, and helps drive safety, performance, and engagement through effective HR processes and benefits administration.

Qualifications

• 2–4 years of HR experience, preferably in manufacturing or warehouse environments.
• Proficient in Microsoft Office, Teams and SharePoint.
• Strong knowledge of HR policies and procedures.
• Excellent communication, problem-solving, and organizational skills.

Responsibilities

• Partner with warehouse leadership to identify staffing needs and coordinate interviews.
• Serve as first contact for employee concerns and promote engagement programs.
• Ensure adherence to employment laws and support leave management.
• Support safety trainings, leadership development, and performance reviews.
• Administer benefits enrollment, HR metrics, and payroll support.

Skills

HR policies

Communication

Problem solving

Organizational skills

Education

Bachelor’s degree in HR or related field

Tools

Microsoft Office

Teams

SharePoint

Job description

The HR Generalist supports our warehouse operations. This role is responsible for delivering comprehensive human resources services, including recruitment, employee relations, compliance, and training, while fostering a positive and productive work environment. The HR Generalist will thrive in a fast-paced setting and serve as a trusted partner to both employees and leadership.

Responsibilities:

• Recruitment & Staffing
  • Partner with warehouse leadership to identify staffing needs
  • Manage job postings, screen candidates, and coordinate interviews
  • Partner in onboarding and orientation for new hires, ensuring compliance with safety and operational requirements
• Employee Relations
  • Serve as the first point of contact for employee concerns and grievances
  • Promote engagement programs and recognition initiatives tailored to warehouse teams.
• Compliance & Safety
  • Ensure adherence to federal, state, and local employment laws (FLSA, OSHA)
  • Support workers’ compensation processes and leave management (FMLA, ADA)
  • Maintain accurate HRIS records and personnel files
• Training & Development
  • Support mandatory safety training and certifications.
  • Facilitate leadership development
  • Track performance reviews and assist with career progression plans
• HR Operations
  • Administer benefits enrollment and open enrollment communications
  • Generate HR metrics reports (turnover, time-to-fill, engagement scores)
  • Support payroll accuracy and attendance tracking

Required Qualifications:

• 2-4 years of experience in HR, ideally in a manufacturing or warehouse environment
• Skilled in Microsoft Office, Teams & SharePoint
• Strong knowledge of HR policies and procedures
• Excellent communication, problem solving, and organizational skills

Preferred Qualifications:

• Bachelor’s degree in HR, Business Administration, or related field
• Experience with enterprise HRIS platforms
• PHR or SHRM-CP certification

Behavioral Traits for Success:

• A knack for anticipating potential issues
• Naturally driven to “get all the facts” before jumping into something
• Values training and doing things “by the book”
• Careful and cautious approach to decision-making
• Strong commitment to tasks being completed correctly and on time
• Thrives in a supportive environment
• Comfortable making decisions within area of expertise
• Typical warehouse environment
• Lifting > 25 lbs.

Your Performance Will Be Measured On:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following:

• Compliance and accuracy
• Time management and planning
• Time to fill
• Cost per hire
• Retention
• Decision-making, judgment, and execution
• Associate safety
• Use of tools, processes, and systems

This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.