HR Business Partner

Customs Goods LLC; Carson (CA); On-site; USD 100,000 - 150,000; Full time

Job summary

Customs Goods LLC is seeking an experienced Human Resources leader to oversee recruitment, onboarding, employee relations, compensation, benefits, and safety across multiple facilities. The role includes developing HR SOPs, ensuring legal compliance, and partnering with temporary agencies to fill positions.

The ideal candidate has a strong background in HR leadership, 8+ years in HR with payroll/benefits experience, and excellent communication. Travel up to 10% is possible.

Qualifications

• Bachelor’s degree in Human Resources or related field preferred.
• PHR certification preferred.
• 5 years of supervisory experience.
• 8 years progressive HR experience including recruitment, employee relations, benefits administration, time keeping, and safety.
• Excellent verbal, interpersonal, and written communication skills.
• High level of confidentiality.
• Bilingual preferred.
• Able to work in a fast paced environment and multi-task.
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• ADP experience preferred.

Responsibilities

• Manage recruitment, onboarding, employee relations, compensation, benefits, performance management and workforce planning.
• Develop, implement, coordinate and evaluate HR processes (SOPs, Work Instructions).
• Ensure compliance with employment laws.
• Engage and manage temp agencies and audit for compliance.
• Oversee HR functions including safety, training, records and employee services.
• Coordinate vendor and Company training courses for employees.
• Address employee issues and disciplinary matters with HR Director.
• Drive efficiency in HR processes to reduce low-value activities.
• Administer benefits programs (medical, dental, vision, wellness, 401(k), disability, PTO).
• Support employee engagement activities and recognition events.
• Lead recruitment and selection, job postings, and new hire orientation.

Skills

Recruitment

Employee relations

Compensation & benefits

Performance management

Workforce planning

Training & development

Safety compliance

Policy development

Leadership

Communication

HR analytics

Vendor management

Education

Bachelor’s degree in HR or related field

PHR certification

Tools

Microsoft Office

ADP

Job description

Summary/Objective:

Provide human resources leadership and support to multiple facilities, under limited supervision, and using independent judgement, is responsible for the day-to-day administration of policies and programs covering several functional HR areas of recruitment, benefits, training, employee relations, employee engagement, and safety and HR compliance. Ensure consistent application of policies and procedures. Serve as a liaison with internal departments and temporary agencies.

Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for the management of policies, processes and practices related to recruitment, onboarding, employee relations, compensation, benefits, performance management and workforce planning.
• Leads department in the development, implementation, coordination and evaluation of HR related processes (SOPs , Work Instructions)
• Ensures compliance with employment related law.
• Engages and manages temporary agencies to ensure the fulfillment of open positions, and audits agency to ensure compliance.
• Manages Human Resources functions such as recruitment, onboarding, employee relations, compensation, training, equal employment/affirmative action, records, safety and health, benefits and employee services.
• Conducts research into human resource programs and activities and recommends changes or innovations where desirable.
• Coordinates, partners and delivers vendor and/or Company developed training courses for employees.
• Manages risk associated with employee relations.
• Responsible for hiring, coaching, training, and developing subordinate staff.
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.
• Corresponds with HR Director to document and assist in resolving employee issues and/or employee disciplinary matters.
• Relentlessly drives for more efficiency/effectiveness in the HR processes to minimize time spent on low value add activities.
• Partners to administers benefits programs including medical, dental, vision, wellness, life insurance, 401(k), short term disability, long term disability, paid time off
• Ensures employee relations activities occur (such as safety events, service awards, employee recognition, and social responsibility functions); actively participates in the planning and organizing
• Plans and implements recruitment and selection efforts; educates hiring managers about the selection process; takes proactive measures to ensure a diverse workforce.
• Oversees learning and development activities; recommends and conducts appropriate training and development (Levels program; technical training; leadership training)
• Recruitment and Selection - Leads new hire process including development of job descriptions; job advertising in various media (internet, recruiters & search firms, etc.); using independent discretion, reviews background, reference check and Profile results to determine employability (coaches General Managers on same); Administers/coordinates internal job posting program and writes job postings, ensure, new hire orientation is fostered in the environment to promote a positive attitude toward company onboarding
• Ensures performance management is accurate, equitable and timely; supports management in addressing performance issues on a daily basis.
• Fosters and maintains an employer friendly environment
• Facilitates effective and timely communication between all levels of employees
• Investigates and coordinates the resolution of employee issues and conflicts.
• Monitors compliance of various HR-related issues (I-9. EEO, OSHA, Sexual Harassment training, Federal Postings, others); maintains appropriate logs of completion
• Participates in HR internal audits and recommend necessary adjustments.
• Effectively manages communications of HR programs, processes and policies to Company Management and Team Members.
• Participates in the development and execution of new HR programs, processes, and projects that align with agreed HR and business priorities.
• Coordinates the company Employee Engagement surveys and performance improvement programs for the respective operations.
• HR Data and Analytics - effectively analyzes, articulates and acts upon notable talent trends.
• May be required to travel 10%

Core Behaviors:

Demonstrate to comply with Custom Goods' Core Behaviors:

• Servant Leadership
• Passion for Excellence
• Integrity
• Resilient
• Intense Safety Focus
• Trust

Required Education and Experience

• Bachelor’s degree in Human Resources or related field preferred
• PHR certification (preferred)
• 5 years of supervisory experience.
• 8 years progressive HR related experience required to include recruitment, employee relations, benefits administration, time keeping, and safety, preferably within a warehouse/production environment.
• Excellent verbal, interpersonal, and written communication skills.
• High level of confidentiality.
• Bilingual, preferred but not required
• Able to work in a fast paced environment and able to prioritize tasks and able to multi-task
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• ADP Experience preferred, but not required.

AAP/EEO Statement:

Custom Goods LLC. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.

This commitment extends to all aspects of Custom Goods' employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.