HR Generalist 2

Dexian; Dallas (TX); On-site; USD 39,000 - 41,000; Full time

Job summary

Dexian in Irving, Texas is seeking an HR Generalist 2 for an on-site, 12-month assignment starting November 2, 2026. This role supports leave administration and policy execution to enhance productivity and business results.

You will manage leave intake and eligibility, coordinate with HR and managers, and ensure accurate documentation and compliance with FMLA, disability, and related regulations. The position requires a Bachelor's degree and 2–4 years of customer service experience, with strong

Qualifications

• Bachelor's degree or equivalent experience required.
• 2–4 years customer service related experience required.

Responsibilities

• Support employees by handling questions, interpreting and administering leave policies and helping resolve employee questions.
• Advise managers and HR on organizational policy matters as it pertains to US Leave administration.
• Support HR manager with gathering necessary documents and paperwork with regards to leave reports or requests.
• Facilitate leave intake, assessing employee eligibility for applicable leaves and disability benefits.
• Manage leave of absence cases throughout the full claim lifecycle, from initiation through return-to-work.
• Ensure compliance with federal, state, and company leave policies and regulations.
• Provide ongoing case management, including employee communication, medical documentation review, status updates, and return-to-work planning.

Skills

Verbal & written communication

Time management

Leave policies knowledge

MS Word & Excel proficiency

Education

Bachelor's degree or equivalent experience

Tools

Office 365

Majesco / similar claim system

Job description

Job Title - HR Generalist 2

Estimated Start Date 2 November 2026

Building Location TX - Irving, Texas 75039

On-Site Full Time

Daily Schedule First Shift

Estimated Duration 12 months

Pay Range: $28-30/hr

Job Description

The main function of a human resources generalist is perform administrative functions, such as employee leave management and executing the policy that corresponds with the leave requested. A typical human resources generalist is responsible for enhancing company productivity, increasing performance and improving business results.

Job Responsibilities

• Supporting employees by handling questions, interpreting, and administering leave policies and helping resolve employee questions.
• Advise managers and HR on organizational policy matters as it pertains to US Leave administration.
• Support HR manager with gathering necessary documents and paperwork with regards to leave reports or requests

Skills

• Verbal and written communication skills, attention to detail, customer service and interpersonal skills.
• Ability to work independently and manage one's time.
• Knowledge of legal statutory and federal policies and procedures related to leave management.
• Previous experience with computer applications, such as MS Word and Excel.

Education/Experience

• Bachelor's degree in relevant field or equivalent experience required.
• 2-4 years customer service related experience required.

Additional Role Details

This role will support leave administration (FMLA/disability), will need to review role during strategy session.

Position's Contributions to Work Group

• Seeking talent for leave administration for both statutory and company discretionary leaves.

Reason/motivation for request

• Addition
• Seeking individuals with expertise in leave administration and claims management.

Why this Role?

• Liaison role between employees, providers and HR Business Partners.
• Join a well-established company with a history spanning more than 100 years that is committed to supporting employee well-being.
• This is an excellent opportunity to make a meaningful impact by helping employees navigate a comprehensive leave and disability benefits program during some of life's most important moments.

Typical task breakdown

• Facilitate leave intake, assessing employee eligibility for applicable leaves and disability benefits.
• Manage leave of absence cases throughout the full claim lifecycle, from initiation through return-to-work.
• Ensure compliance with federal, state, and company leave policies and regulations.
• Provide ongoing case management, including employee communication, medical documentation review, status updates, and return-to-work planning.
• Collaborate with HR, managers, and other stakeholders to support leave administration, return to works and workplace accommodation efforts.

Work environment

• In office, five days a week.

Years of experience

• Bachelor's degree in relevant field or equivalent experience required.
• Degree requirement: Bachelor's degree in relevant field or equivalent experience required.
• Do you accept internships as job experience: No (Seeking 3 years of Case Management, would look at an intern only if she had that relevant experience).

Top 3 Skills (Required)

• Demonstrated knowledge of the Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), and applicable federal and state leave regulations, including experience administering and managing complex leave programs.
• Proven experience in disability case management, with a strong understanding of ERISA requirements, employee benefit entitlements, and federal disability laws, ensuring accurate and compliant claim administration.
• Strong knowledge of medical terminology and health conditions, with the ability to analyze clinical information, evaluate eligibility, and make well-supported disability and leave claim determinations.

Additional Technical Skills (Required)

• Office 365
• Excel - Majesco (or a similar claim system)

Workday Soft Skills (Required)

• Provide exceptional customer service while maintaining confidentiality and regulatory compliance
• Demonstrate strong critical thinking skills
• Strong communication skills both written and oral
• Ability to provide empathy, and support to our employees, while they are navigating a leave of absence

Disqualifiers/Red Flags/Overqualifications

No leave management background/experience.

Equal Opportunity Statement

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.