HR Generalist 1

Embedded Shishya; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Embedded Shishya is seeking an HR Generalist to manage HRIS processes and employee inquiries. The role focuses on timely, accurate handling of cases across benefits, compensation, wellness, leave, and related HR policies.

You will interact with multiple HR functions to resolve issues and improve employee experience. The ideal candidate demonstrates resourcefulness, ownership, and strong communication skills while coordinating with HR Centers of Excellence as needed.

Qualifications

• Associates or Bachelor's degree in HR or 5 years HR experience in lieu of education.
• Oracle HCM experience as a plus; familiarity with HR systems is helpful.
• Experience with high-volume HR processes and case management is expected.

Responsibilities

• Review HRIS transactional process requirements daily/weekly and manage approval/rejection
• Understand core HR policies to make quality processing decisions
• Escalate transactional issues to management for review
• Handle incoming HR cases/calls/chats requiring broad HR knowledge across benefits, compensation, leave, wellness, etc.
• Coordinate with HR Centers of Excellence when needed to resolve inquiries
• Maintain careful, high-quality case management and positive employee experience with HR:Connect
• Advise leadership on trends and potential escalations when appropriate

Skills

Resourceful

Ownership mindset

Strong communicator

Education

Associates or Bachelor's in HR

5 years HR experience in lieu of education

Tools

Oracle HCM

Ultipro/UKG

ServiceNow

Job description

Day to Day Responsibilities

• Review all HRIS transactional process requirements on a daily/weekly and as needed basis and manages the approval or rejection process
• Understand the core HR policies and processes to make quality and timely processing decisions
• Escalate transactional process issues and advanced issues to management for review
• Manage all incoming HR cases/calls/chats requiring significant, HR Generalist knowledge and understanding a wide variety of HR processes, policies, and technical procedures such as questions pertaining to benefits, compensation, wellness programs, and leave of absence
• Leverage other key business contacts as needed to resolve employee inquiries and related processes and deliverables (i.e., LOA, Benefits, Retirement, HR Tech, Payroll, Compensation, Employee Relations, Talent Acquisition, Eligibility, Performance Management, Benefits, Corporate Real Estate)
• Manage cases with the utmost care, quality, and attention to detail, all while providing accurate information while enhancing the employee's experience with HR:Connect
• Consult with leadership on any possible trends or escalations and may become point of contact for reaching out to other HR Centers of Excellence

Required Skills (top 3 Non-negotiables)

• Resourceful - self-sufficient (efficient)
• Takes ownership - fails fast and learns fast. Coachable/Receives feedback well and seeks it as well.
• Strong Communicator - verbal and written

Preferred Skills (nice To Have)

• Oracle HCM experience
• Passion for HR. Possesses HR knowledge - extending to SHRM CP
• Strong relationship builder

Disqualifiers/Dislikes on Resumes

• Inexperience with HR and high-volume work environment/high case load.

Education Requirements

• Associates or Bachelors in HR or 5 years of HR experience in lieu of education

Required Testing

N/A

Software Skills Required

• Experience in Oracle HCM, Ultipro/UKG, and/or ServiceNow Preferred

Required Certifications

• None - HR certifications would be a bonus