HR Generalist

Parks Heating Cooling Plumbing & Electric; Indian Trail (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation based on 경험

Company vehicle and gascard

Full benefits including health, dental

Paid time off and paid holidays

401(k) with company match

Career growth and advancement

Collaborative, team-oriented culture

Job summary

Parks Heating, Cooling, Plumbing & Electric is seeking an HR Generalist to lead the HR function, partner with leadership, and champion our employees across the organization. You will handle onboarding, offboarding, investigations, policy interpretation, and benefits administration while maintaining ADP records and HRIS data.

The role requires building strong relationships, driving employee engagement, and ensuring compliance with federal and state laws.

Qualifications

• Bachelor's degree in Human Resources, Business, or related field; HR certification may be considered.
• 5+ years of Human Resources experience, preferably in a trades or service industry.
• Full cycle recruiting experience with ability to attract and hire strong talent.
• Hands-on experience using ADP or similar HRIS for onboarding, recordkeeping, and benefits.
• Knowledge of federal and state employment laws and workers’ compensation.

Responsibilities

• Owns and leads the HR department with accountability for policies, procedures, and programs.
• Advises employees and managers on HR matters; conducts investigations and guides corrective action.
• Partners with management to strengthen relationships, morale, productivity, and retention.
• Stays current on applicable employment laws and posts postings across facilities.
• Manages full cycle recruiting from writing postings to offering and onboarding.
• Coordinates employee training and development programs.
• Maintains accurate employee records in ADP and HR reporting.
• Handles general administrative duties including events, unemployment, and workers’ comp claims.
• Performs additional duties as assigned.

Skills

HR policy development

Employee relations

Recruiting

Onboarding

Training and development

Education

Bachelor’s degree in HR or related field

Tools

ADP

HRIS

MS Office

Job description

Since 1973, Parks Heating, Cooling, Plumbing & Electrical has been a trusted name in home comfort for families across the greater Charlotte area. We are a company built on service, integrity, and one simple standard: we do it right the first time, because that’s the Parks way. That same standard applies to how we treat our people. Our team is the heart of everything we do, and we are proud of our reputation as a company that genuinely cares for its employees and their families. Parks is growing, and we are looking for an HR Generalist who wants to do more than manage paperwork: someone who will partner with leadership, champion our employees, and help shape a workplace where great people choose to build long careers. If you are ready to make a visible impact at a company with deep roots and real momentum, we would love to meet you.

The HR Generalist will oversee the full scope of the HR function at Parks including onboarding and offboarding, employee relations, benefits and employee programs, advising leadership on all HR matters, maintaining our HRIS, full cycle recruiting, planning employee celebrations and company meetings, upholding company policies, and serving as a trusted resource for employees and leaders alike. This position reports directly to the General Manager and the Operations Manager.

What We Offer:

• Competitive compensation based on experience, with salary plus weekly incentives.
• Company vehicle and gascard.
• Full benefits including health, dental, and vision.
• Paid time off and paid holidays.
• 401(k) with company match.
• Career growth and advancement potential.
• A collaborative, team-oriented culture built on accountability, professionalism, and customer care.

Responsibilities:

• Owns and leads the HR department with full accountability for its results, developing, implementing, and administering all HR policies, procedures, and programs, and serving as the go to authority for policy guidance and interpretation across the organization.
• Serves as a trusted advisor to employees and managers on HR policies, programs, and procedures, conducting investigations, guiding corrective action, and resolving employee issues promptly while escalating complex matters appropriately.
• Partners with management and employees to strengthen working relationships, build morale, and drive productivity and retention.
• Stays current on federal, North Carolina, and other applicable state employment laws and company policies, and ensures all required postings are maintained throughout our facilities.
• Manages full cycle recruiting for open positions, from partnering with hiring managers on needs and writing job postings to sourcing, screening, interviewing, extending offers, and ensuring a seamless transition into onboarding.
• Coordinates employee training and development programs that support growth and retention.
• Maintains accurate employee records and data within ADP, supporting onboarding, benefits administration, and HR reporting.
• Handles general administrative duties, including but not limited to coordinating and scheduling company events, processing unemployment and workers’ compensation claims, routing HR correspondence to the appropriate parties (most often payroll), and creating and distributing company communications.
• Performs additional duties and responsibilities as assigned.

Qualifications:

• Bachelor’s degree in Human Resources, Business, or a related field. An HR certification may be considered in lieu of a degree.
• Five (5)+ years of Human Resources experience.
• At least two (2) years of full cycle recruiting experience, with a proven ability to attract, evaluate, and hire strong talent.
• Hands on experience using ADP or a similar HRIS platform for employee management, including onboarding, recordkeeping, and benefits administration.
• Demonstrated experience handling employee relations issues, including conducting investigations, guiding managers through corrective action, and resolving concerns fairly and confidentially.
• Working knowledge of federal and state employment law and core Human Resources principles, including workers’ compensation.
• HR experience within the trades or home services industry, such as HVAC, electrical, or plumbing, is highly desirable.
• Ability to successfully pass a background check.
• Proven discretion and professionalism in handling confidential information.
• Ability to manage multiple projects in a fast paced, dynamic environment.
• A genuine willingness to learn, with a demonstrated commitment to employee engagement, productivity, and efficiency.
• Proficiency in the Microsoft Office suite.

Ready to Join Us?

Great companies are built by great people, and we’ve been proving it since 1973.