HR Generalist

Thom Child & Family Services; Framingham (MA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Salary range: $70,000-$85,000

403(b) retirement plan with employer 0

96 hours of sick time annually

12 paid holidays

Medical, dental, and vision insurance

Employer-sponsored Health Reimbursment

Job summary

Thom Child & Family Services in Framingham, MA is seeking an HR Generalist who will function as an Assistant Director for the HR Department, providing expert guidance on employee relations, benefits management, onboarding and leave administration. The role serves as the primary HR contact, supporting the HR/Payroll team and program directors.

The position collaborates with program directors and leadership to ensure compliant HR processes, effective onboarding, and high-quality staff support,

Responsibilities

• Supervise and oversee HR tasks with the HR Coordinator to ensure timely completion and resolve issues.
• Oversee onboarding for new hires and coordinate monthly orientation with HR, Training, and Development departments.
• Serve as a strategic partner to the Director of HR and HR/Payroll, interpreting policies and handling employee relations.
• Administer and analyze HR metrics; support initiatives to improve HR practices and organizational goals.
• Maintain knowledge of ADP Workforce Now and assist with benefits and HRIS tasks.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HR Generalist

Clinic:administrative Support Thom Child and Family Services - Framingham, Framingham, MA, US

15 days ago Requisition ID: 3287

Salary Range: $70,000.00 To $85,000.00 Annually

POSITION SUMMARY: The Human Resources (HR) Generalist will function as an Assistant Director for the Human Resources Department, be an HR subject matter expert, and oversee various aspects of HR processes, including but not limited to employee relations, benefits management, employee onboarding and offboarding, and leave management for Thom Child and Family Services. The HR Generalist will serve as the first point of contact on HR-related issues within the organization, respond to strategic HR-related matters in the absence of the Director of Human Resources as needed, serve as the primary contact for benefits vendors, and provide the highest level of support to the HR/Payroll department staff, employees, and program directors.

Thom Child & Family Services offers competitive salaries and a comprehensive benefit package including, but not limited to:

• Salary range: $70,000-$85,000, based on relevant skills, qualifications, and experience
• 403(b) retirement plan with employer match

Schedule & Paid Time Off

• Generous vacation time
• 96 hours of sick time annually
• 12 paid holidays

Health & Insurance Benefits

• Medical, dental, and vision insurance
• Fitness benefits and wellness incentive program
• Employer-sponsored Health Reimbursement Account
• Section 125 flexible benefits plan for medical and dependent care expenses
• Employer-paid long-term disability insurance
• Employer-paid life and accidental death and dismemberment insurance
• Employee Assistance Program
• Optional coverage is also available, including:
• Short-term disability insurance
• Cancer insurance

Professional Support & Development

• Paid professional license renewal fees
• Clinical supervision and structured orientation
• Ongoing mentoring and team support
• Scholarship opportunities through the Fazzio Scholarship and Thom Academy

Tools Provided

• Employer-issued cell phone

POSITION RESPONSIBILITIES:

Supervisory Responsibility:

Responsible for the supervision and oversight of the HR Coordinator. This includes working closely with the HR Coordinator and other team members to ensure that the HR related tasks are completed in a timely manner, and review and resolve HR-related issues as they come up.

Oversight of the agency's New Hire onboarding and Orientation:

• Maintain oversight of the agency's new hire onboarding by working with the HR coordinator and other HR/Payroll team members to ensure onboarding tasks are completed in a timely manner
• Oversee monthly new hire orientation by working in collaboration with the HR team members, the Training Department, and the Development Department.
• Work in partnership with Program Directors and the Director of Human Resources to identify HR-related training needs for new employees and supervisors and assist with the development and facilitation of the training.

Employee Relations and strategic partnership:

You will function as a strategic thought partner for the Director of Human Resources and the HR/Payroll Department, serve as the first point of contact for HR policies and procedures interpretation, employee concerns resolution, and work in collaboration with the Director of Human Resources to ensure compliance with organizational policies and legal regulations. Other duties include;

• Administer and manage the agency's exit and employee engagement surveys, assist with results/data analysis to evaluate the organization's workforce needs or shifts, and work with the Director of Human Resources to explore proactive solutions.
• Responsible for preparing and facilitating training for employees, supervisors, and program directors on HR related topics including workers' compensation, unemployment, performance management, leaves, annual review, etc.
• Be a thought partner on the agency's Talent management strategies and attend agency meetings relating to talent management.
• Assist with the analysis of HR metrics to inform business decisions, improve HR practices, and work with the Director of Human Resources to support HR initiatives that support the agency's overall goals.
• Maintain up-to-date training and understanding of the current Human Resources Information System software (ADP Workforce Now) and provide support to team members, employees, and program directors as needed.
• Maintain an in-depth understanding of the agency's policies and procedures as well as current employment-related regulations and policies.
• Mentor and assist with developing HR talent within the department, ensuring a legacy of strong HR processes and future leadership.
• Oversee unemployment claim processing by working in collaboration with HR team members to gather relevant unemployment information, respond to unemployment claims, and represent the agency in unemployment adjudication hearings.

Oversight of Benefits administration

Oversight of this function requires an in-depth understanding of benefits laws as well as an understanding of various benefits offered by Thom Child and Family Services. Additionally, you will function as a subject matter experton benefits laws and regulations, maintain in-depth knowledge of the benefits offered by Thom Child and Family Services, and serve as the agency's point person on benefits-related matters for the HR/Payroll team members, employees, and vendors. Other duties include:

• Work in coordination with the HR/Payroll team members to maintain employee records; administer benefit plans, such as health insurance, dental, FSA, 403B Retirement plan, and other agency optional benefits; and oversee employee benefits education and self-service capabilities via ADP and the agency's internet.
• Work in partnership with the agency's Payroll Administrator to process monthly benefits bill/invoice reconciliations and function as the point of contact on all benefits-related billing questions.
• Maintain all aspects of benefits, including:
• Maintain the paperwork needed for each benefit type.
• Oversee the work of HR/Payroll staff to ensure employees are enrolled in appropriate benefits
• Responsible for management and oversight of the agency's annual open enrollment process and work in collaboration with the HR/Payroll team to ensure successful and smooth completion.
• Oversee the scheduling and facilitation of weekly employee benefit review meetings and oversee accurate tracking of benefits enrollments.
• Complete benefit tasks as needed (e.g., sending required documents to employees or vendors, filing, etc.), provide benefits support coverage, and manage HR/Benefits-related projects as needed.

Oversight of Leave administration:

Oversight of this function requires an in-depth and up-to-date understanding and application of various leave laws, including