HR Generalist

Hirschbach; Dubuque (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hirschbach is seeking an HR Generalist to support day-to-day HR operations, with focus on benefits enrollment, leave administration, payroll-related compliance, and HRIS administration. You will be a first point of contact for employees and collaborate with HR Business Partners on organizational changes and investigations.

This role emphasizes employee relations, engagement, and ensuring a smooth employee experience across the organization.

Qualifications

• Bachelor’s in human resources or equivalent.
• 1–2 years of relevant experience in administrative roles, preferably in human resources or related setting.
• Experience with HRIS (Human Resources Information Systems) software, or other HR-related tasks may be required or preferred.

Responsibilities

• Answer incoming HR phone calls, route inquiries as appropriate, and provide first-level employee support.
• Serve as the primary intake contact for employee relations concerns; document, summarize, and elevate to HR Business Partners as appropriate.
• Support low-risk workplace investigations, including documentation, interview coordination, and summary preparation.
• Coordinate employee benefits enrollment and changes, including process enrollments, changes, and terminations.
• Serve as point of contact for benefit related inquiries.
• Support benefit education events and open enrollment activities.
• Act as first point of contact for employees initiating a leave of absence, providing guidance on process, eligibility, and next steps.
• Coordinate with the external leave administrator to ensure seamless communication and timely processing of leave requests.

Education

Bachelor’s in human resources or equivalent

Tools

HRIS software

Job description

Job Summary

The HR Generalist supports the day-to-day operations of the HR department with a focus on benefits, leave administration, payroll-related compliance, and HRIS administration, while playing a key role in employee relations and the overall employee experience. This role serves as a first point of contact for employees, whether they’re calling with a question, initiating a leave, or raising an employee relations concern, and supports engagement and culture building efforts that shape how employees experience the organization. The HR Generalist partners closely with HR Business Partners to support organizational changes and low-risk workplace investigations

Essential Duties

• Answer incoming HR phone calls, route inquiries as appropriate, and provide first-level employee support
• Serve as the primary intake contact for employee relations concerns; document, summarize, and elevate to HR Business Partners as appropriate
• Support low-risk workplace investigations, including documentation, interview coordination, and summary preparation
• Coordinate employee benefits enrollment and changes, including process enrollments, changes, and terminations
• Serve as point of contact for benefit related inquiries
• Support benefit education events and open enrollment activities
• Act as first point of contact for employees initiating a leave of absence, providing guidance on process, eligibility, and next steps
• Coordinate with the external leave administrator to ensure seamless communication and timely processing of leave requests

Job Summary

The HR Generalist supports the day-to-day operations of the HR department with a focus on benefits, leave administration, payroll-related compliance, and HRIS administration, while playing a key role in employee relations and the overall employee experience. This role serves as a first point of contact for employees, whether they’re calling with a question, initiating a leave, or raising an employee relations concern, and supports engagement and culture building efforts that shape how employees experience the organization. The HR Generalist partners closely with HR Business Partners to support organizational changes and low-risk workplace investigations

Essential Duties

Employee Support

• Answer incoming HR phone calls, route inquiries as appropriate, and provide first-level employee support
• Serve as the primary intake contact for employee relations concerns; document, summarize, and elevate to HR Business Partners as appropriate
• Support low-risk workplace investigations, including documentation, interview coordination, and summary preparation

Benefits

• Coordinate employee benefits enrollment and changes, including process enrollments, changes, and terminations
• Serve as point of contact for benefit related inquiries
• Support benefit education events and open enrollment activities
• Act as first point of contact for employees initiating a leave of absence, providing guidance on process, eligibility, and next steps
• Coordinate with the external leave administrator to ensure seamless communication and timely processing of leave requests

Compliance & HRIS

• Process wage garnishments accurately and within required timelines
• Respond to unemployment claims and provide documentation as needed
• Enter and maintain employee data in the HRIS, including new hires, job changes, and terminations, ensuring accuracy and timeliness
• Maintain up to date knowledge of regulatory requirements

Communications & Engagement

• Maintain and update HR content on internal platforms such as The Pulse, ensuring updates are posted weekly and reflect accurate, current information
• Lead planning, coordination, and innovation of company-wide employee engagement and culture-building events
• Collaborate with HR Business Partners to support organizational changes such as restructures, transfers, and departmental updates
• Support other HR projects and initiatives assigned
• Other duties as assigned

Work Environment

In Office

Travel Required

May be required on a minimal basis to our field locations on an as needed basis (I.e. Open Enrollment Education Meetings, etc.)

Schedule

Monday – Friday; 8am-5pm

Education & Experience

• Bachelor’s in human resources or equivalent
• 1-2 years of relevant experience in administrative roles, preferably in human resources or related setting.
• Experience with HRIS (Human Resources Information Systems) software, or other HR-related tasks may be required or preferred.

Company Overview

Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions. With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.

Equal Opportunity Statement

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.