HR Generalist

Everyday Coffee Company; Austin (TX); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Growth opportunities

Foundational systems experience

Job summary

Everyday Coffee Company is seeking an HR Generalist to scale our people infrastructure. You will support frontline and management across multi-state locations, ensuring compliant HR practices, and contributing to a positive, people-first culture.

The role reports to the Chief People Officer and will operate in Austin, TX with in-person or hybrid options. The ideal candidate thrives in a fast-paced, multi-location environment and is highly organized with strong service orientation.

Qualifications

• Bachelor’s degree in HR or related field is required.
• 3+ years of HR experience in a multi-state environment.
• Strong knowledge of employment law and HR best practices.
• Experience with HRIS platforms (ADP, Workday, UKG, Oracle, etc.).
• Excellent communication and problem-solving skills; high discretion.

Responsibilities

• Serve as a primary HR partner across multi-state locations and ensure compliant practices.
• Support onboarding, offboarding, promotions, and HR data integrity.
• Assist with employee relations, performance processes, and coaching.
• Collaborate with payroll for audits, corrections, and inquiries.
• Generate HR reports on turnover, headcount, and compliance metrics.

Skills

HR knowledge

Communication

Discretion

Problem-solving

Time management

Education

Bachelor’s degree in Human Resources or related field

Tools

ADP

Workday

UKG

Oracle

Job description

Position Title: HR Generalist
Reports To: Chief People Officer / People Growth Partner
Location: Austin, TX (In Person or Hybrid)
Job Type: Full-Time

Overview

Everyday Coffee Company is a rapidly scaling Dunkin’ franchise partner, opening hundreds of locations annually across multiple states. As we grow, we are building a best-in-class people infrastructure to support high-volume hiring, compliance, performance management, and employee experience at scale. We are seeking an experienced HR Generalist to serve as a core operator within the People Team. This role will support frontline and management employees across multiple states, ensuring consistent HR practices, legal compliance, and a positive, people-first culture. The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced, multi-location environment. This role is critical to keeping our people systems, policies, and processes running smoothly as we scale.

Why This Role Matters

This Role Ensures

• Consistent, compliant HR practices across all locations
• Strong support for managers navigating employee relations
• Scalable onboarding, offboarding, and performance processes
• A positive employee experience in a high-growth environment

Key Responsibilities

Employee Relations & Compliance

• Serve as the first point of contact for employee relations issues
• Investigate and resolve workplace concerns in partnership with leadership
• Ensure compliance with federal, state, and local employment laws
• Support corrective action, documentation, and termination processes
• Maintain accurate employee records and confidential files

HR Operations & Systems

• Administer HRIS systems (e.g., ADP, Oracle HCM, Workday, UKG)
• Support onboarding, offboarding, job changes, and promotions
• Ensure accurate employee data and system integrations
• Generate HR reports (turnover, headcount, compliance metrics)

Talent Support & Onboarding

• Support recruiting and hiring workflows as needed
• Coordinate onboarding and orientation sessions
• Ensure smooth new hire experiences and system readiness
• Track completion of training and compliance requirements

Performance & Development

• Administer performance review cycles
• Support coaching and performance improvement plans
• Facilitate training and development programs
• Assist with succession planning and leadership development

Benefits & Payroll Support

• Support benefits administration and employee inquiries
• Partner with Payroll on audits, corrections, and issue resolution
• Assist with leave administration (FMLA, ADA, workers’ comp)

Qualifications

Required

• Bachelor’s degree in Human Resources or related field
• 3+ years of HR experience in a multi-state environment
• Strong knowledge of employment law and HR best practices
• Experience with HRIS platforms (ADP, Workday, UKG, Oracle, etc.)
• Exceptional communication and problem-solving skills
• High discretion with confidential information

Preferred

• Experience in QSR, retail, or hospitality environments
• PHR, SHRM-CP, or similar certification
• Experience supporting rapid growth or startup environments
• Payroll or benefits administration experience

Key Competencies

• Strong attention to detail
• Service-oriented mindset
• Ability to manage competing priorities
• Calm under pressure
• Strong documentation skills
• Relationship builder across field and corporate teams

Benefits

• Competitive salary based on experience
• Bonus eligibility (if applicable)
• 401(k)
• Medical, Dental, Vision Insurance
• Paid Time Off
• Growth and leadership development opportunities
• Opportunity to build foundational systems in a high-impact role