Sr. HR Generalist / HR Generalist

Westrock Coffee Company; Conway (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

Westrock Coffee Company in Conway, AR is seeking a Senior Human Resource Generalist to provide professional-level HR support across talent acquisition, employee relations, onboarding, performance management and data analytics. This role partners with management and employees to drive HR initiatives.

You will manage recruitment lifecycle, ensure compliance with employment laws, support employee recognition, and lead HR projects across manufacturing and corporate sites.

Qualifications

• Bachelor’s degree in HR, management, psychology or related field.
• HR certification is a plus.
• Experience in corporate and manufacturing HR environments preferred.
• Strong ability to manage projects from initiation through delivery.
• Proven knowledge of employment laws and compliance.

Responsibilities

• Source, screen, and present candidates to hiring managers.
• Partner with hiring managers to select top talent.
• Maintain compliance with federal and state regulations for talent acquisition.
• Coordinate onboarding and new employee orientation.
• Manage employee relations, investigations, and policy interpretation.
• Lead HR projects and analyze data related to hiring and turnover.

Skills

HR experience

Communication skills

Analytical skills

Organizational skills

Education

Bachelor's degree in Management, HR, Psychology

HR certification (a plus)

Tools

ADP Workforce Now

Enterprise eTime

Job description

Job Description

The Senior Human Resource Generalist is responsible for providing professional-level HR support for our internal business partners. The Generalist will focus in the areas of talent acquisition, employee relations, performance management, employee onboarding, data analytics, compliance, employee recognition and HR special projects. This position is a strategic and tactical business partner. It will work closely with employees and Westrock Coffee management while supporting the strategic initiatives of the HR team and organization. This position requires a perceptive person who is capable of relating to individuals at all levels within the organization.

Job Description

The Senior Human Resource Generalist is responsible for providing professional-level HR support for our internal business partners. The Generalist will focus in the areas of talent acquisition, employee relations, performance management, employee onboarding, data analytics, compliance, employee recognition and HR special projects. This position is a strategic and tactical business partner. It will work closely with employees and Westrock Coffee management while supporting the strategic initiatives of the HR team and organization. This position requires a perceptive person who is capable of relating to individuals at all levels within the organization.

Job Responsibilities

• Source, screen, and present candidates to hiring managers for consideration.
• Partner with hiring managers to select top talent.
• Maintain compliance with federal and state regulations concerning the talent acquisition process.
• Maintain communication with applicants and hiring managers throughout the recruitment lifecycle.
• Ensure positions are filled in a timely manner.

Employee Relations

• Provides superior Human Resources support to all levels of the organization and to many different sites/locations.
• Provides guidance and assistance to employees and management regarding interpretation, compliance, and enforcement of Human Resource policies and procedures, state and federal laws.
• Works with employees and management to help answer questions, resolve concerns and/or investigate employee complaints/allegations.
• Applies management on the status of issues and concerns being addressed and recommendations for disciplinary actions as appropriate.
• Recommends policy and practice changes in support of continuous improvement.

Employee Engagement & Onboarding

• Actively participates in/coordinates new employee orientation and onboarding.
• Manages relocation services for existing and new employees.
• Coordinates HR social media and other employee communication resources.
• Manages employee recognition efforts to include service awards and other programs.
• Coordinates round tables/town halls in support to company's employee engagement initiatives.
• Plans and executes various employee-centered events and activities throughout the year.
• Facilitates the employee performance management process for our administrative, service and sales business units.

Other Functions

• Coordinates the unemployment claim process in a timely, efficient manner.
• Manages various human resource projects designed to add value to the organization.
• Manages and analyzes data related to hiring, turnover, employee satisfaction, etc.
• May facilitate employee training programs to various levels within the organization.
• Performs other duties as assigned.

Requisition Number

6995

Shift

Office Hours TBD

Qualifications

• A bachelor's degree in Management, Human Resources, Psychology or related field and 3+ years human resources experience; or any like combination of education and experience.
• Human Resource experience both in a corporate and manufacturing environment is strongly preferred
• HR certification a plus
• Proven ability to manage projects from initiation through delivery.
• Firm understanding of employment laws.
• Strong ability to help resolve employee issues and concerns.
• Extremely proficient in Microsoft office suite products.
• Strong analytical skills and ability to think strategically
• Experience with ADP Workforce Now and Enterprise eTime a plus.
• Excellent professional written and verbal communications skills.
• Strong attention to detail and sense of urgency.
• Strong organizational and administrative skills.
• Strong initiative, ability to anticipate issues proactively.

Equal Opportunity Employer / Vets / Disabled