HR Generalist

Day & Ross; Armada (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Day & Ross is seeking an HR Generalist in Macomb County, MI, on-site. You will support investigations, performance management, policy development, and employee relations to drive organizational effectiveness.

Responsibilities include claims management, cost analysis, workforce planning, and facilitating HR processes and training in alignment with company policies and legal standards.

Qualifications

• Post-secondary education in HR or related field; SHRM cert is an asset.
• At least three years' HR experience in a functional or support role.
• Strong communication, both verbal and written, and interpersonal skills.
• Proficiency with Microsoft Office; Oracle HCM experience is an asset.

Responsibilities

• Oversee end-to-end management of workers’ compensation claims and return-to-work plans.
• Monitor and report workers’ comp costs; develop cost containment strategies.
• Collaborate with managers on job descriptions and workforce plans.
• Process compensation requests with the total rewards team; ensure policy compliance.
• Own headcount approval submissions; forecast staffing and support launches.
• Respond to inquiries about HR policies and HR technology (e.g., Oracle).
• Investigate HR complaints and ensure timely resolution per policy and law.
• Build partnerships with leaders to enable HR practices across the org.
• Perform other HR duties as required.

Skills

HR management

Communication

Microsoft Office

Oracle HCMS

Interpersonal skills

Training facilitation

Employee relations

Education

Post-secondary education in HR

SHRM certification is an asset

Alternative education/experience considered

Tools

Oracle HCMS

Microsoft Office

Job description

Job Description

You belong at Day & Ross.

HR Generalist

Full-time

Macomb County, MI, USA (On-site)

Using a consultative approach, the HR Generalist supports the business in areas of workplace investigations, performance management and disciplinary action, policy development and implementation, low risk terminations, and employee relations.

How You'll Help

• Oversee end-to-end management of workers’ compensation claims, including initial incident intake, timely claim submission, communication with insurance providers, coordination of return-to-work plans, and proactive follow-up to ensure compliance and resolution.
• Monitor, analyze, and report on workers’ compensation claim-related costs. Develop and implement cost containment strategies while identifying trends and opportunities to minimize risk and financial impact to the organization.
• Collaborate with managers to prepare job descriptions, develop workforce plans, and ensure that position requirements support operational performance and organizational objectives.
• Consult with the compensation and total rewards team to process compensation requests, ensuring accuracy and compliance with internal policies.
• Own the headcount approval submission process by partnering closely with business leaders to forecast staffing needs, track open roles, and proactively support new business launches. Ensure staffing proposals are aligned with operational goals, budget, and workforce planning data.
• Research and respond to general employee and manager inquiries regarding HR policies, processes, and HR technology (e.g., Oracle), escalating complex or sensitive cases as required.
• Investigate complaints filed with HR, conducting thorough follow-up and ensuring timely and satisfactory resolution in accordance with company policies and legal standards.
• Build and maintain strong operational partnerships with business leaders, supporting and enabling all facets of organizational success through proactive collaboration and solution‑oriented HR practices.
• Perform other related duties as may be required.

Your Skills & Experience

• Post-secondary education, preferably in Human Resources; business administration or another related program may also be considered.
• SHRM certification is an asset.
• An alternate suitable combination of education and experience may also be considered.
• Minimum of three years’ experience in an HR functional or support role, preferably in the transportation industry.
• Exceptional communication skills, both verbal and written
• Solid computer skills: keyboarding accuracy and experience with Microsoft Office products and web based programs. Previous experience with Oracle Human Capital Management System [HCMS] is an asset. Inclination for learning new programs
• Strong interpersonal and customer relationship management skills throughout all levels of the organization
• Attention to detail
• Conflict resolution skills
• Ability to facilitate training workshops on a variety of topics
• Ability to train, coach, evaluate, and help improve others’ performance, contributions and/or workplace behaviours
• Excel at creating and delivering quality training presentations and supporting materials
• Good business acumen
• Ability to multitask, prioritize and take direction from several people
• Appropriate sense of urgency
• Knowledgeable in federal employment laws, as well as HR best practices.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.